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  1. #1
    Join Date
    Apr 2012
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    Default usps module suddenly giving an error

    My site has been working fine for years an suddenly when trying to check out clients receive this message:

    United States Postal Service
    We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.

    Has anything changed? Orders can not be placed at this point. Website is aaarmory.com

    Thanks

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: usps webtools

    Check that you have the current USPS January 22, 2012 installed:
    http://www.zen-cart.com/forum/showthread.php?t=191406

    and follow the instructions ...
    Linda McGrath
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  3. #3
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    Default Re: usps module suddenly giving an error

    I am running Zen Cart 1.3.8a will the upgrade work with this?

  4. #4
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    Default Re: usps module suddenly giving an error

    Yes it will ...

    NOTE: you should upgrade to v1.39h or better still v1.5 as soon as you can ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  5. #5
    Join Date
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    red flag Re: usps module suddenly giving an error

    i received a response from usps about this...

    Thank you for contacting the USPS® Internet Customer Care Center. I apologize for the inconvenience and will be more than happy to assist you.

    I'm so sorry, I have verified your account and everything is in production on our end. There are some outdated versions of the Web Tools Domestic Rate Calculator API (Rate and RateV2), that were retired on March 31, 2012.

    If you are using third party software and need assistance, please contact the vendor of the software. They should be able to assist you in obtaining live information using our APIs. I sincerely apologize for any inconvenience.
    any ideas when this module will be updated accordingly so that we have a shot at NOT having a page full of text appear above the cart when the buyer is shipping to canada? or 4 lines of text above the cart when the buyer is us-based?

    btw this is with V 1.5 on a new installation... started the process BEFORE the end of march, and it seemed ok, but now

    would be most appreciated.




    Last edited by somethingelse; 6 Apr 2012 at 10:42 PM.

  6. #6
    Join Date
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    Default Re: usps module suddenly giving an error

    oops - just realized PART of my issue was inadvertently having on-screen debug on... so ignore the bit about full screens of text on CAD orders... duh.

    however, it's still not calculating correctly - at least not according to the guy at the post office who swears our priority mail cost should be $5.15, not $5.20...

    i don't get many options for domestic shipping... apparently there should be the same kind of options as in international shipping, eg. flat rate small box, etc.

    thoughts?

 

 

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