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  1. #1
    Join Date
    Jul 2006
    Posts
    308
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    Default suddenly getting duplicate orders with Paypal WPP

    I've never had duplicate orders in the 5 years I've run my store, as best I can remember. All of a sudden the last few days I get 3 duplicate orders, all different customers. The orders were all submitted 7 or 8 seconds apart.

    One would think the customer was waiting for the page to respond after submitting and clicked it again, or double clicked the submit button. But they were 7, 7, and 8 seconds apart, strange coincidence. Orders were all paid via Paypal Website Payments Pro with unique transaction ids, so I void the second one.

    Has anyone experienced this lately? I haven't changed anything in my checkout pages recently except for some code in the header of all pages that shows the number of items in the cart and a link to the cart.

  2. #2
    Join Date
    Jul 2006
    Posts
    308
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    Default Re: duplicate orders with Paypal WPP

    Any ideas? Anyone else experiencing this? It's still going on.

  3. #3
    Join Date
    Jul 2012
    Posts
    58
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    0

    Default Re: duplicate orders with Paypal WPP

    hi mate,

    i would contact your WPP manager, they seem to be very helpful and if they cant help directly they will forward your problem or your onto someone that can help.
    if you dont have the email of yours i can happily give you mine, im sure he wont mind! we both use the same company.

    drop me an inbox if you want it mate

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR