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  1. #1171
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    Default Re: Image Handler 4 Support Thread

    Hi...been reading and trying to upload Image Handler 4.0, v1.5x for the last couple of days. I am using Zen Cart's current version 1.53. I'm not having any success. I have read all the tabs over and over.

    The directions state to "rename the admin folder inside the 1_Installation_File on my hard drive to match the admin folder on my server". I don't understand why I'm renaming the Admin folder if I'm taking all the files out of the 1_Installation_File right? Because the directions say:

    "DO NOT upload the "1_Install_Files" folder, just the CONTENTS of this folder"

    And I am uploading everything in the 1_Install_file, even though some folders go down 3 and 4 deep) and ftping the files over to my administration folder on my server - right?

    And with the file mergers, is there a reason why I couldn't perform the file merger corrections with Filezilla on my server instead of downloading files to be renamed to my computer then - re-uploading them to my server?

    Sorry if this is obvious to some. But am totally new.

    Thanks for any and all help.
    Brenda

  2. #1172
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by msbfrnj View Post
    Hi...been reading and trying to upload Image Handler 4.0, v1.5x for the last couple of days. I am using Zen Cart's current version 1.53. I'm not having any success. I have read all the tabs over and over.

    The directions state to "rename the admin folder inside the 1_Installation_File on my hard drive to match the admin folder on my server". I don't understand why I'm renaming the Admin folder if I'm taking all the files out of the 1_Installation_File right? Because the directions say:

    "DO NOT upload the "1_Install_Files" folder, just the CONTENTS of this folder"

    And I am uploading everything in the 1_Install_file, even though some folders go down 3 and 4 deep) and ftping the files over to my administration folder on my server - right?

    And with the file mergers, is there a reason why I couldn't perform the file merger corrections with Filezilla on my server instead of downloading files to be renamed to my computer then - re-uploading them to my server?

    Sorry if this is obvious to some. But am totally new.

    Thanks for any and all help.
    Brenda
    Had to reread this a couple of times to understand what the issues were and just had an aha moment...

    Couple of things. The instructions are written from the perspective of one size fits all. The merge could take placein space if that works for you, but understand, if you deviate from the instructions things can go wrong and then providing/getting assistance can get messy.

    The reason to rename the admin directory, besides that's what the instructions say,is so that you can easily grab the contents of the install folder and place those contents at the root of your store. This way there are no "forgotten" or misplaced files or other related issues assuming that you use a quality ftp client.that doesn't continuously drop files. This is the typical method used to install plugins. Dont think too hard about how to follow the instructions.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #1173
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by msbfrnj View Post
    And with the file mergers, is there a reason why I couldn't perform the file merger corrections with Filezilla on my server instead of downloading files to be renamed to my computer then - re-uploading them to my server?
    to add to what mc123456789 says.. Sure you could do this if you are familiar and know how to.. We didn't include instructions for this method of installation because web servers vary so widely we'd never cover EVERY nuance, and it's NOT the most common method for installing (nor is it a recommended path)

    That said you can follow the prescribed TESTED instructions or strike out on your own if you are familiar enough with the file structure to do so..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #1174
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    Default Re: Image Handler 4 Support Thread

    Thanks so much for your reply. If my store path is this: public_html/brendas/administrative. Is the root of my store administrative or brendas? (pardon my ignorance)

    I will download the files and merge that way, because I really am not that familiar with how to keep the "file structure" intact.

    So I'm clear on everything, when uploading the files from within the 1_Installation_File, I am not dragging and dropping the files themselves out of the 1_Installation_File, but opening each file and uploading the "contents" of that file (because at least one file that opens from within the 1_Installation_File opens to another file and then another file, before you find any contents) i.e. 1_Installation_File/includes/modules/pages/pop-up image - so I'm following the path all the way down and dropping the contents of the file (no matter how deep)?

    Thanks for your patience.
    Brenda

  5. #1175
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by msbfrnj View Post
    Thanks so much for your reply. If my store path is this: public_html/brendas/administrative. Is the root of my store administrative or brendas? (pardon my ignorance)

    I will download the files and merge that way, because I really am not that familiar with how to keep the "file structure" intact.

    So I'm clear on everything, when uploading the files from within the 1_Installation_File, I am not dragging and dropping the files themselves out of the 1_Installation_File, but opening each file and uploading the "contents" of that file (because at least one file that opens from within the 1_Installation_File opens to another file and then another file, before you find any contents) i.e. 1_Installation_File/includes/modules/pages/pop-up image - so I'm following the path all the way down and dropping the contents of the file (no matter how deep)?

    Thanks for your patience.
    Brenda
    Been a while sinceive looked at what thecontents of the installation folder actually contain, but at a minimum there is anincludes folder and a folder that resembles ADMIN. On your store, atleast in the "brenda" folder,is likely several folders such as includes, images, admin (renamed to something other than adminand now not administration as it has been posted for all to see as well as someother folders). That directory is your store's root. It is also something that can be determined through looking at the includes/configure.php file. Anyways, while using a quality ftp program such as suggested on this site, you grab the includes folder from the install package as well as all of the other folders/files in the installation directory and drag them to your stores root. Do *not* for example drag the includes into the includes folder! And there is no need to try to drag each file over separately. Maintaining the directory structure is accomplished by performing the above. The files are all in the directory(ies) expected and the install will move the needed files to where they should end up and make backup copies of the replaced files (all covered in the documentation).

    There are several reasons not to do this one at a time that include but are not limited to:
    1) It's slow as allllll!
    2) You may miss one or more files.
    3) After placement and when following the instructions it simply works! (On a majority of host systems. There is still a few out there on which it doesn't for unknown reasons.)
    Last edited by mc12345678; 12 Sep 2014 at 07:01 PM.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #1176
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    Default Re: Image Handler 4 Support Thread

    Thank you... OK so FYI, inside of the installation folder there now is: Bmz_cache, administrative, images and includes.

    So I understand uploading all the folders/files in the "1_installation file", but are you telling me to also put or upload that renamed adminstrative folder (Brenda) inside the "1_Installation_file" over to Brenda on the server side as well?

    Thanks
    Brenda

  7. #1177
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by msbfrnj View Post
    Thank you... OK so FYI, inside of the installation folder there now is: Bmz_cache, administrative, images and includes.

    So I understand uploading all the folders/files in the "1_installation file", but are you telling me to also put or upload that renamed adminstrative folder (Brenda) inside the "1_Installation_file" over to Brenda on the server side as well?

    Thanks
    Brenda
    So,I'm flying by thehip here, but I assume that the instructions go something likerename the admin folder in the installation folder to match the name of your *secret* admin folder. Upload all of the contents of the installation folder to your store's directory. So, yes the admin directory should be uploaded as well... Now, that is an assumption also that the admin directory is only in the root directory and not multiple levels deep, but that is something atypicalto do and the installer/documentation is designed for the typical install.

    After you do this you need to change the name of your admin directory because you haveposted it for everyone to see and know. The admindirectory should never be publicly posted. Reasonsfor that are available in the forum.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  8. #1178
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by mc12345678 View Post
    So,I'm flying by thehip here, but I assume that the instructions go something likerename the admin folder in the installation folder to match the name of your *secret* admin folder. Upload all of the contents of the installation folder to your store's directory. So, yes the admin directory should be uploaded as well...
    This is EXACTLY what the readme says you should be doing.. Not sure why the protracted discussion over this when it is clearly stated a few places in the readme..

    Quote Originally Posted by mc12345678 View Post
    Now, that is an assumption also that the admin directory is only in the root directory and not multiple levels deep, but that is something atypicalto do and the installer/documentation is designed for the typical install.
    Why introduce this idea at all into a discussion with someone who appears to be somewhat of a newbie???? Who would do this??????????????? (nevermind WHY?????) This NOT THE NORM and if anyone has done such a FOOLISH thing, then there is NO WAY to support installing ANY module (not just this one) into a store which has an ODD and NON-STANDARD admin setup..




    Quote Originally Posted by mc12345678 View Post
    After you do this you need to change the name of your admin directory because you haveposted it for everyone to see and know. The admindirectory should never be publicly posted. Reasonsfor that are available in the forum.
    Agreed... the purpose of remaning the admin folder is to keep it something that hackers can't EASILY find..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #1179
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    Default Re: Image Handler 4 Support Thread

    Hi and thank you for your help, both of you. I am a newbie, but the examples I gave ARE NOT my real folder names. I did say in my post (i.e. which means "example". I do know that. But please know, none of this was in vain.

    As a newbie, when you are hanging on every word of the instructions and things still aren't working, you tend to question things that may seem obvious to those who are more "zenned". Again thanks to both of you for taking the time to clarify some things. Am just trying to get my store up and running.

    Blessings,
    Brenda

  10. #1180
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    Default Re: Image Handler 4 Support Thread

    Hi.... Good News! (I think)... After doing a fresh install of Image Handler v150 4.0. I was able to log into my administration panel. Up until now after the install I was getting a blank page and I was unable to log in.

    BUT, I didn't get the "successful install" message at the top of the page. Nor, when I go to Admin > Configuration > Images, there is no mention of any 1H4 images to resize. Any suggestions please?

    Thanks
    Brenda

 

 

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