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  1. #191
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    Jun 2006
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    Default Re: Image Handler 4 Support Thread

    Thanks Diva.

    Was hoping to find the cause because it happened on the test site and the online shop, but will reinstall IH4.

  2. #192
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by coopco View Post
    Thanks Diva.

    Was hoping to find the cause because it happened on the test site and the online shop, but will reinstall IH4.
    Honestly this has been a periodic issue with IH going way back to v2.. IH on occasion "uninstalls" itself.. I've had it happen on occasion too.. Dunno why.. However, since it happens so infrequently and the "fix" is a relatively innocuous and harmless one (re-run the install), no one has ever investigated why this is..

    Honestly this is a tough one to troubleshoot because I don't think anyone knows how to replicate it.. Speaking from my own experience I couldn't tell you how exactly it happened or if another mod I installed MIGHT have "knocked out" IH..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #193
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    Default Re: Image Handler 4 Support Thread

    Hi Diva

    Thanks again for replying. I did the reinstall in the test shop and it worked.
    I then compared the two databases and found that the configuration_key IH_VERSION was missing from configuration.

    I ran
    INSERT INTO `configuration` (`configuration_id`, `configuration_title`, `configuration_key`, `configuration_value`, `configuration_description`, `configuration_group_id`, `sort_order`, `last_modified`, `date_added`, `use_function`, `set_function`) VALUES
    (1455, 'IH version', 'IH_VERSION', '4.0', 'IH Version is stored but not shown on configuration menus', 0, 10000, '2012-06-01 12:04:15', '2012-06-01 12:04:15', NULL, NULL);
    in the shop database, and Image Handler is now working.
    I did ensure that 1455 was the next available configuration_id

    Thanks once again for your time.

  4. #194
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 4 Support Thread

    Interesting.. Perhaps another mod I installed "replaced" or removed the row from the configuration table?? Hmmmmmm.. Perhaps the same happened you you as well?? VERY interesting.. Well knowing WHAT happened is half the battle to a solution..

    Quote Originally Posted by coopco View Post
    Hi Diva

    Thanks again for replying. I did the reinstall in the test shop and it worked.
    I then compared the two databases and found that the configuration_key IH_VERSION was missing from configuration.

    I ran
    INSERT INTO `configuration` (`configuration_id`, `configuration_title`, `configuration_key`, `configuration_value`, `configuration_description`, `configuration_group_id`, `sort_order`, `last_modified`, `date_added`, `use_function`, `set_function`) VALUES
    (1455, 'IH version', 'IH_VERSION', '4.0', 'IH Version is stored but not shown on configuration menus', 0, 10000, '2012-06-01 12:04:15', '2012-06-01 12:04:15', NULL, NULL);
    in the shop database, and Image Handler is now working.
    I did ensure that 1455 was the next available configuration_id

    Thanks once again for your time.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #195
    Join Date
    Dec 2010
    Location
    Thailand
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    300
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    2

    Default Re: Image Handler 4 Support Thread

    Hello,

    Is there any way to set the zoom dimensions (for the hover on small image) different than the medium and large images dimensions?

    Thanks!

  6. #196
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by Thannaree View Post
    Hello,

    Is there any way to set the zoom dimensions (for the hover on small image) different than the medium and large images dimensions?

    Thanks!
    Not without digging into the code..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #197
    Join Date
    Dec 2010
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Not without digging into the code..
    ok! do you happen to know in which file(s) I should be looking at?

    thanks much!

  8. #198
    Join Date
    Jan 2007
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by Thannaree View Post
    ok! do you happen to know in which file(s) I should be looking at?

    thanks much!
    I do not off the top of my head..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #199
    Join Date
    Apr 2009
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    2,134
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    Default Re: Image Handler 4 Support Thread

    Probably the class : bmz_image_handler.class.php
    And the javascript : jscript_imagehover.js

    Would be good places to start. However, you will need to be aware that the image needs to exist before the javascript calls it -- so using a different size of the zoom may turn out to be quite problematic.

  10. #200
    Join Date
    Feb 2010
    Location
    New South Wales, Australia
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    Default Re: Image Handler 4 Support Thread

    I have installed Image Handler 4 with no problems from my end. However since installing I have had emails from my webhost like this: "The following files/folders and some of their sub directories can be overwritten by other users (permissions set to 777), this is considered unsafe and as others could change these files we recommend setting the permissions to 755 using the file manager in cPanel or an FTP program.
    public_html/store/bmz_cache/b/ba81d6ef157adcd5a5973c5672beef91.image.99x100.jpg
    public_html/store/bmz_cache/b/bba473373a7c31fe75bc4e9ff0134d74.image.100x100.jpg......."
    All the folders are set to 755. However the actual images were set to 666 and I have since changed them to 644. The lastest email is due to a new set of products I added. So I have set them from 666 to 644 too.
    Do I have to do this everytime I add a new product?

    Robyn

 

 

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