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  1. #1
    Join Date
    Nov 2006
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    Default Header Search Box error when using 2 words

    When 2+ words are used in the header search box the result is a blank page with "WARNING: An Error occurred, please refresh the page and try again."

    The search works fine when the 2+ words are enclosed in quotation marks.

    Switched to Classic template and got the same results.

    It does work when there is only one word. No quotation marks required.

    Have not modified the header_php.php files. Upgraded from v1.39 to v1.5.

    Site is: http://www.gilderfluke.com/ (Note: currently having an SSL issue - please ignore - working on getting it straightened out.)

  2. #2
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
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    Default Re: Header Search Box error when using 2 words

    Works fine on my 1.5 test shop

    Are you getting debug files being produced in your gilderfluke.com/cache folder (need to check via ftp or your hosting panel file manager)

    Edit -----------------------

    aha knew there was a helpfile

    https://www.zen-cart.com/tutorials/i...hp?article=412

    see if it helps
    Last edited by nigelt74; 5 Apr 2012 at 06:53 AM.
    Webzings Design
    Semi retired from Web Design

  3. #3
    Join Date
    Sep 2005
    Location
    Waikato, New Zealand
    Posts
    1,539
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    Default Re: Header Search Box error when using 2 words

    Is this store actually open for business and trying to get customers, or is it private

    as you have this meta tag as soon as the site switches to ssl, which seems to be everypage or is that the error we are ignoring?
    <meta name="robots" content="noindex, nofollow" />

    which will stop the site being indexed by search engines
    Webzings Design
    Semi retired from Web Design

  4. #4
    Join Date
    Nov 2006
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    Default Re: Header Search Box error when using 2 words

    Quote Originally Posted by nigelt74 View Post
    Is this store actually open for business and trying to get customers, or is it private

    as you have this meta tag as soon as the site switches to ssl, which seems to be everypage or is that the error we are ignoring?
    <meta name="robots" content="noindex, nofollow" />

    which will stop the site being indexed by search engines
    Yes the store is open for business. When I check the source of a page I don't find the <meta name="robots" content="noindex, nofollow" />. How are you viewing this?

    Also - looked at the error log again - and I figured it out. I had a conflict with a custom search I had set up. Problem fixed.

  5. #5
    Join Date
    Apr 2006
    Location
    Ohio
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    Default Re: Header Search Box error when using 2 words

    Ty for posting back the solution was fixed and resolved ..
    Mark
    Hare Do

 

 

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