Originally Posted by
Hardcase Int Ltd
I'm trying to find out why when a customer uses my site i receive the WorldPay payment but the order doesn't process properly. The goods stay in the cart and the order is incomplete. It works fine when I use PayPal.
I've been told this means i add a new callback URL.
Originally one company set up the site and a 2nd company took over generally maintaining the site and setting up the online shop. Neither company can help with the callback URL and I've spoken to WorldPay and they say contact Zen Cart.
Can anyone help with please? It's taken 2 months to get this far and it's driving me mad. I don't know anything about this kind of stuff and the 2 companies responsible are blaming each other.
I'd really appreciate the help please. Thanks very much.
Jenna
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