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  1. #1
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    Jun 2010
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    Default Urgent! Website crash

    I try to buy my own product using Paypal Express Checkout as a Guest. Everything going fine in Paypal Website. Then the process continue to my web site until step 3. After clicking Confirm, error appear on my website. I dont remember what is written there. Then until now i cant open my website.

    My question is, how can i recover my website because i dont touch any coding before, my Paypal IPN is set up a year before and my customer can buy without any problem.

    Is there any upgrade from zencart for Paypal IPN/Express checkout that i missed?

    I really need help now because i dont know where to begin to troubleshoot my problem.

    Im using 1.3.9h. My web is http://suteraterengganuonline.com

    Thanks in advance.

  2. #2
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    Default Re: Urgent! Website crash after buy using Paypal Express Checkout

    It's weird because i cant access my admin panel, cant access cpanel. I wonder this is my web problem or server problem? If it is server problem, how can it happen simultaneously when i click confirm during my testing using paypal express checkout? It is possible?

  3. #3
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Urgent! Website crash after buy using Paypal Express Checkout

    I go to:
    http://www.downforeveryoneorjustme.com

    and you appear down for everyone ...
    Linda McGrath
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  4. #4
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    Default Re: Urgent! Website crash after buy using Paypal Express Checkout

    Thanks Ajeh! So this is my server problem, isn't it? But i keep on asking that my transaction by using Paypal caused this?

  5. #5
    Join Date
    Jan 2004
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    Default Re: Urgent! Website crash after buy using Paypal Express Checkout

    Quote Originally Posted by alabasta79 View Post
    But i keep on asking that my transaction by using Paypal caused this?
    Simple answer: no, PayPal didn't cause your server to die.
    You said yourself that it's been working fine for years.

    Your server probably has a database problem. Contact your hosting company for help with fixing the database.
    .

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  6. #6
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    Default Re: Urgent! Website crash after buy using Paypal Express Checkout

    Thanks DrByte... but as i stated in my beginning posting, there is error statement such as error in sql or something that i cant post here because my website suddenly down after that. I try to get it from browser history but failed. I am beginner and learn zencart from a book and i have very minimal exposed with php. My english also so bad
    If there is any other trick to get the statement error so that i can post it here. I'm using firefox. It happen 2 hours ago.

 

 

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