Having a huge problem. Store and all customisation was working fine for months. no changes made but suddenly started getting apache test page for linux error. Wanted to follow instructions as suggested in the welcome.conf file but using Plesk control panel so have no access to linux files. I contacted service provider for access so i could edit using ssh client but was informed by SP that they do not provide this access. They simply stated that the reason i am getting the error is because i do not have an index.html, index.htm or index.php file in the root of my /httpdocs folder. My problem is that i never had one in there when the site worked properly so why now. Secondly if i do require one what should the content of it be. I created one as a test and added some generic html content from my define_main_page.php file and all it does is display the raw html content. its not linked to a stylesheet so obviously no formatting but the actual store does not load at all. i dont care about formatting but how do i get my template to load.
I reverted back to the classic template, created a new template, searched the forums, renamed .htaccess files etc to no avail.
Is there a way to create an index file in /httpdocs root and link it to the rest of my template files? Is that the actual solution. Forgive my ignorance but i am very new to this and know very little about web dev.
My site address is www.poor-boys.co.za.
I have gone around in circles here and am fresh outta ideas so any suggestions would be greatly appreciated.

Naz