Results 1 to 3 of 3
  1. #1
    Join Date
    Nov 2011
    Posts
    22
    Plugin Contributions
    0

    Default Contact Us E-mail

    For some reason the contact us e-mail is not working. I get e-mails when some one signs up or purchases something, but when an e-mail is sent through the contact us link, it never comes through. I am only using one e-mail address for everything so I don't know what's up. I looked in my debug file and there are a bunch of errors, but they don't seem to have anything to do with the contact us page. They also don't seem to have had an effect on the functionality of my web page, but I do still have some testing to do. My site hasn't been up long. But the debug errors I'm getting look like they have to do with the usps module and the credit card module. And I'm not even using those so I think that is okay. Any ideas?

  2. #2
    Join Date
    Nov 2011
    Posts
    22
    Plugin Contributions
    0

    Default Re: Contact Us E-mail

    Any thoughts on this one. Maybe someone can help direct me to the file that directs this communication and I can see if it is pointing to the right e-mail address. When you use the contact form and hit send. It gives you a "your message has been sucessfully sent", but I never receive it in my e-mail. Maybe I screwed something and should just replace a file with an original. If I do that, which file do I replace so other things don't get messed up?

    Thanks

  3. #3
    Join Date
    Oct 2008
    Location
    Croatia
    Posts
    1,536
    Plugin Contributions
    19

    Default Re: Contact Us E-mail

    Have you checked your spam filters?

    Files used:
    includes/modules/pages/contact_us/header_php.php
    includes/modules/pages/contact_us/on_load_main.js
    includes/templates/YOUR_TEMPLATE/templates/tpl_contact_us_default.php

    Also, check your "admin -> Configuration -> E-mail Settings" and make sure everything's setup as it should be.

 

 

Similar Threads

  1. Replies: 1
    Last Post: 12 Jul 2011, 12:57 AM
  2. Contact Us E-Mail location
    By but43r in forum General Questions
    Replies: 6
    Last Post: 7 Feb 2011, 01:31 PM
  3. Contact Us, E-Mail
    By EHardman in forum General Questions
    Replies: 5
    Last Post: 3 May 2007, 05:17 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR