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  1. #11
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    Default Re: Free Delivery for Some Products

    We have shipping zone rates turned off.

    We do have zone definitions for Texas and the US. Freeoptions, freeshipper and storepickup are set to Texas. UPS is set to US. All are sort order zero. Do we need to add a sort order on each of them?

    Yes, the binoculars are set to Always free shipping. We have created another product for binoculars that is also Always Free Shipping and it doesn't show either. Yes, they have weight. We are wanting to set them to Free Delivery or Store Pick-up. The Free Delivery products will be in a school category.
    Last edited by srlaird; 28 Apr 2012 at 05:34 PM.

  2. #12
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    Default Re: Free Delivery for Some Products

    So the problem is ... when logged in and a Texas address with:
    Free Delivery - Binoculars
    New Free Delivery - Binoculars
    -- and/or --
    Non-shipping Watch

    are in the cart I should only see Store Pickup ...

    with the bottom line issue being you want the Store Pickup to be showing *and* selected ... correct?
    Linda McGrath
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  3. #13
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    Default Re: Free Delivery for Some Products

    We would gladly try and treat each shipping case separately, if possible. We can warn the customer via the product description that, if they put a non-ship item in the cart, it will make the whole order store pick-up only.

    We have mixed these types of products in the same category for testing purposes only. They will be in separate categories in practice. The schools actually have to login to their category, and the Free Delivery is available on items there.

    We want to offer products that cannot ship. We have made the mod for manufacturer ID=3, to accomplish that. The issue we have there is that it uses the Always Free shipping, and displays the Free Shipping decal on an item that cannot ship. We may also offer some products with Free Shipping, so we don't want the no-ship products to interfere with that capability.

    We don't understand why currently the Free Shipping decal does not show on the binoculars that are set for Free Shipping.

    We want to offer products that can be Free Delivery to the school, which is not the same as free shipping, or store pick-up. Only certain products, in a school sub-category for instance, would be eligible for Free Delivery. Again, we can warn via the category/product descriptions that only certain products are eligible for Free Delivery. If they mix the cart, they should see shipping charges.

    We want to offer products with store pick-up in Texas or UPS shipping in the US.

  4. #14
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    Ohio
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    Default Re: Free Delivery for Some Products

    The Free Shipping icon is turned on for the Product Type when used for Product - Free Shipping ... it is not setup to automatically show on Product - General products ... so that is why you do not see it ...

    I am not following why there is a weight on;
    New Free Delivery - Binoculars
    Free Delivery - Binoculars
    Linda McGrath
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  5. #15
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    Default Re: Free Delivery for Some Products

    Ok, we have removed the weight from Free Delivery - Binoculars. I am not sure why this matters, but we made the change. We also removed the New Free Delivery - Binoculars. No need for them there.

    We also turned off the freeoptions shipping module.

    Thank you for explaining about the Free Shipping icon not appearing on the Free Shipping items, because it is not turned on for General products.

    Why is it turned on for our no-ship, store pick-up only product?

  6. #16
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    Default Re: Free Delivery for Some Products

    On the Product Type for Product - Free Shipping it is turned on and that is what you have used for that Product and marked it as Always Free Shipping so it shows ...

    If you want to use the Product type for: Product - Free Shipping to mean that these are the Store Pickup only, then turn OFF the Free Shipping icon in the Catalog ... Product Type ... for the: Product - Free Shipping in the EDIT LAYOUT ...

    Then, if you want the Free Shipping icon to show on the Product Type for Product - General ... then turn ON the Free Shipping icon in the Catalog ... Product Type ... for the: Product - General in the EDIT LAYOUT ...
    Linda McGrath
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  7. #17
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    Default Re: Free Delivery for Some Products

    Ok, I finally understand how the Free Shipping image works for the different product types now. Thank you.

    How can we make the binoculars Free Delivery or Store Pick-up?

    This is not working: If one product in the cart is no-ship, we would want the whole cart be store pick-up only.
    Last edited by srlaird; 28 Apr 2012 at 08:03 PM.

  8. #18
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    Default Re: Free Delivery for Some Products

    If you want only Store Pickup ... and you are using manufacturers_id 3 as only Store Pickup then make sure it is marked as manufacturers_id 3 ...

    If you want Free Delivery --or-- Store Pickup ... mark the Product Always Free Shipping ...
    Linda McGrath
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  9. #19
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    Default Re: Free Delivery for Some Products

    Linda,

    Thank you for continuing to help us with these shipping issues.

    Only store pick-up with manufacturers_id 3 works, except if you put a regular product in the cart with the no-ship product. With both products, we get a choice of store pick-up or ground shipping. We would like it to be store pick-up only, if there are regular products and no-ship products mixed, since we can't ship the no-ship product, and the customer will have to come to the store to pick up the order.

    Setting a product that is not manufacturers_id 3 to Always Free Shipping also makes the shipping method store pick-up. I don't believe we have yet addressed how to set up a product to have a choice of Free Delivery or Store Pick-up.

  10. #20
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    Default Re: Free Delivery for Some Products

    What are all of the shipping modules(s) that you have installed?

    Currently, if there is 1 product from manufactuers_id 3 in the cart, then only Store Pickup should show, correct?
    Linda McGrath
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