Install isn't showing up

[NonTypical]

Hello,
I've uploaded the files twice and set the security for the files and folders, and created a user with full security to everything, but the install never shows up when I go to the URL of my website. I am following the directions step by step (twice) but still the same results. When I go to the website the initialize of the install,doesn't take place - nothing happens. It looks like there is a border in back of my table on the page and there is also a cirlce with a slanted line though it in the upper left top of my web page - see attachment

I am using this
http://MyWebsitehttp/zen_cart/cart/zc_install

or

http://MyWebsitehttp/zen_cart/cart/zc_install/index.php

The Web Server is a Linux O/S

Any help would be appreciated.

Thank you,
Kelly

[schoolboy]

Hello,
I've uploaded the files twice and set the security for the files and folders, and created a user with full security to everything, but the install never shows up when I go to the URL of my website. I am following the directions step by step (twice) but still the same results. When I go to the website the initialize of the install,doesn't take place - nothing happens. It looks like there is a border in back of my table on the page and there is also a cirlce with a slanted line though it in the upper left top of my web page - see attachment

I am using this
http://MyWebsitehttp/zen_cart/cart/zc_install

or

http://MyWebsitehttp/zen_cart/cart/zc_install/index.php

The Web Server is a Linux O/S

Any help would be appreciated.

Thank you,
Kelly

What sort of URL are you "masking" when you say: MyWebsitehttp ?

When you FTP'd all the zencart folders and files to the server, where exactly did you LOCATE these files/folders?

Typically (if you load everything in a SUB-DIRECTORY), the path would be:
public_html/zencart/
or
public_html/cart/

The URL's you give above suggest you are looking in the wrong place for your install file.

[NonTypical]

What sort of URL are you "masking" when you say: MyWebsitehttp ?

When you FTP'd all the zencart folders and files to the server, where exactly did you LOCATE these files/folders?

Typically (if you load everything in a SUB-DIRECTORY), the path would be:
public_html/zencart/
or
public_html/cart/

The URL's you give above suggest you are looking in the wrong place for your install file.

This was a mistake in my post, it was refering to mywebsite name and not MyWebsitehttp.

When I FTP'd the zencart files, I located them at the root and not in the public_html folder. I called the folder \zen_cart\cart\ Maybe this is the problem?

[NonTypical]

This was a mistake in my post, it was refering to mywebsite name and not MyWebsitehttp.

When I FTP'd the zencart files, I located them at the root and not in the public_html folder. I called the folder \zen_cart\cart\ Maybe this is the problem?

I was able to get it by moving the zen_cart folder to the pulic_html

Thank you for the help!

Kelly

[Ousel]

I'm being really stupid here - please point out the obvious.

I have a working zencart site already on 1.3.8 and I want to upgrade to 1.5.
The first suggested step is to set up v1.5 in a demo folder so...

Using my ftp program I can see the existing program folders - admin, cache, images etc. - are in my /httpdocs/ folder.

I have uploaded v1.5 to /httpdocs/demo/ and the files (including zc_install) are in there.

I thought I could run the install using:
www.mywebsite.com/demo/zc_install
but that just sends me to the front page of my existing site.
What is my obvious mistake please?

[Ousel]

I've got it working using:
www.mywebsite.com/demo/zc_install/index.php
Why did it not say that in the installation documentation?
Ah well, it's ok now!