USPS Shipping Problem - Showing $0.00 for All Values

[etbenterprises]

Hello and thanks in advance for support!

My USPS shipping module WAS working fine, up until a couple of weeks ago. I decided to go ahead and upgrade to the latest version, but have been having problems. My account is on the production server and everything appears to be working correctly. Below is what I get for "on screen debugging," which looks like it is getting the correct values from USPS:

Server: production Weight = Pounds: 0 Ounces: 1 ZipOrigination: 64465 ZipDestination: 98225 Tare Rates - Small/Medium: 0 Large: 0 RESPONSE FROM USPS:

644659822501REGULAR7 Express Mail27.00

644659822501FLATREGULARFALSE7 First-Class Mail1.95

644659822501REGULAR7 Priority Mail5.90

644659822501REGULARREGULARTRUE7 Parcel Post5.60

644659822501REGULARREGULAR7 Media Mail2.47

644659822501REGULARREGULAR7 Library Mail2.35

However, under the display that the end-user sees, they see this:


Any ideas what is going on?

[Ajeh]

Make sure that you have installed the January 22, 2012 USPS shipping module as announced in:
http://www.zen-cart.com/showthread.p...anuary-22-2012

Make sure that you do the:

1 Save old settings to NotePad

2 REMOVE

3 INSTALL

4 Reconfigure with your settings that you saved in NotePad

[etbenterprises]

Make sure that you have installed the January 22, 2012 USPS shipping module as announced in:
http://www.zen-cart.com/showthread.p...anuary-22-2012

Make sure that you do the:

1 Save old settings to NotePad

2 REMOVE

3 INSTALL

4 Reconfigure with your settings that you saved in NotePad

I removed the USPS module via the admin console, removed the two related files via FTP, refreshed my admin panel to ensure that USPS had disappeared (it did), re-installed the new version (I am running Zen Cart v1.3.9g and used the correct version for download), went back into the admin panel and enabled the plug-in, and copied back the information from USPS. Still having the same problem...

Any ideas?

[Ajeh]

First, go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
usps.php

What are the version id lines that come up?

Next, what are your settings in the Configuration ... Shipping/Packaging ...

Next, what are your settings in the Modules ... Shipping ... when you click on the USPS and look in the right hand panel?

[etbenterprises]

First, go to the Tools ... Developers Tool Kit ... and in the bottom input box enter:
usps.php

What are the version id lines that come up?

Next, what are your settings in the Configuration ... Shipping/Packaging ...

Next, what are your settings in the Modules ... Shipping ... when you click on the USPS and look in the right hand panel?

Here is from usps.php:

/home/gmp/public_html/includes/languages/english/modules/shipping/usps.php

Line #6 : * @version $Id: usps.php 18348F 2012-01-22 01:22:00Z ajeh $

Here are my settings:

United States Postal Service

You will need to have registered a Web Tools account with USPS at their website to use this module.

USPS expects you to use pounds as weight measure for your products.

Enable USPS Shipping
True

Enter the USPS Web Tools User ID
(Omitted for security purposes here)

Which server to use
production

Quote Sort Order
Unsorted

Handling Fee - US
0

Handling Fee - International
0

Handling Per Order or Per Box
Box

Decimal Settings
3

Tax Class
Missouri Tax

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable
False

USPS Options
Display weight, Display transit time

Domestic Shipping Methods
EXPRESS, PRIORITY, FIRST CLASS, PARCEL, MEDIA, LIBRARY

International Shipping Methods
Global Express, Global Express Non-Doc Rect, Global Express Non-Doc Non-Rect, USPS GXG Envelopes, Express Mail Int, Express Mail Int Flat Rate Box, Express Mail Int Flat Rate Env, Express Mail Int Legal, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Small Box, Priority Mail Int Flat Rate Med Box, Priority Mail Int Flat Rate Lrg Box, Priority Mail Int DVD, Priority Mail Int Lrg Video, Priority Mail Int Legal Flat Rate Env, Priority Mail Int Padded Flat Rate Env, Priority Mail Int Gift Card Flat Rate Env, Priority Mail Int Small Flat Rate Env, Priority Mail Int Window Flat Rate Env, First Class Mail Int Lrg Env, First Class Mail Int Parcel, First Class Mail Int Letter

Debug Mode
Off

[Ajeh]

What are your settings in the Configuration ... Shipping/Packaging ...

[etbenterprises]

Shipping/Packaging
Title Value Action
Country of Origin United States Info
Postal Code 64465 Info
Enter the Maximum Package Weight you will ship 999
Package Tare Small to Medium - added percentage:weight 0 Info
Larger packages - added packaging percentage:weight 0 Info
Display Number of Boxes and Weight Status 0 Info
Order Free Shipping 0 Weight Status 0 Info
Shipping Estimator Display Settings for Shopping Cart 1 Info
Display Order Comments on Admin Invoice 1 Info
Display Order Comments on Admin Packing Slip 1 Info

Figured it out! Turns out one of my values "Enter the Maximum Package Weight you will ship" did not have a value in the box. Maybe this happened when I updated the USPS module? I'm not sure how that got set. Anyways, I put in "999" for the value and now it seems to be printing out the values.

Just posting this so that anyone else in the future may be able to troubleshoot it!

[Ajeh]

Try for these settings:

Enter the Maximum Package Weight you will ship 999
Package Tare Small to Medium - added percentage:weight 0
Larger packages - added packaging percentage:weight 0

Enter the Maximum Package Weight you will ship 50
Package Tare Small to Medium - added percentage:weight 0:0
Larger packages - added packaging percentage:weight 0:0

NOTE: USPS will not do a package over 70lbs ... the default is 50 for the Maximum ... set to 50, the weight will be divided into "50lbs boxes" ...