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  1. #1
    Join Date
    Feb 2010
    Posts
    159
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    Default Suddenly my store started charging sales tax for all

    I use Version 150. This just started happening for some reason. When I add an item to the shopping cart and choose check out with paypal on the paypal page it show the item the price and sales tax. We currently only charge tax in 1 state no others, but tax is shown without any information enetered on either site. Paypal tech said "your Shop is sending for all transactions with PayPal Express an tax amount." any idea how to fix this issue? It seems like this just started happening in the past week or so.
    Thank you

  2. #2
    Join Date
    Apr 2006
    Location
    Ohio
    Posts
    6,162
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    Default Re: Suddenly my store started charging sales tax for all

    Something somewhere had to have been changed - the program doesn't just "break" - What mods have you added? Has your host changed? What settings have you changed?
    Mark
    Hare Do

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Suddenly my store started charging sales tax for all

    Double check your Zone Definitions in Locations / Taxes ... Zones Definitions ... and check the DETAILS to see what you have defined for the Zone that you have set up for the Tax Rate that you are using ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #4
    Join Date
    Feb 2010
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    Default Re: Suddenly my store started charging sales tax for all

    Thank you for your help. I just added recover cart, before noticing this issue. I have 4 zones set 1.US-minus AK & HI 2. Canada + AK, HI 3.APO no tax rate in any of theses zones. 4-my state with sales tax defined for my state only. If I delete my state tax, paypal shows no tax on their page, when I put it back their site adds it back. I tried deleting zone 4 and adding tax rate to my state in zone 1 same problem???

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Suddenly my store started charging sales tax for all

    Go to the DETAILS of your State Zone ... what are the DETAILS set to ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  6. #6
    Join Date
    Feb 2010
    Posts
    159
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    Default Re: Suddenly my store started charging sales tax for all

    Details--Country: United States Zone: My State. Should I delete my state from zone 1? and just have it as zone 4? <Tried that but no help.
    Last edited by sham; 6 May 2012 at 02:54 PM.

 

 

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