Thread: Locked out

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  1. #1
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    red flag Locked out

    i am running the latest version if ZenCart and the system has locked me out due to the 90 day password change. How do I get back in?

    I requested a password change but the system is not excepting it....

  2. #2
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    Default Re: Locked out

    I'm confused. Zencart doesn't just cancel your admin password every 90 days. It prompts you to create a new one, then changes the password to whatever you enter there. Did you see that propmpt ?

    Failing that:

    https://www.zen-cart.com/tutorials/index.php?article=2

  3. #3
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    Default Re: Locked out

    Quote Originally Posted by stevesh View Post
    I'm confused. Zencart doesn't just cancel your admin password every 90 days. It prompts you to create a new one, then changes the password to whatever you enter there. Did you see that propmpt ?

    Failing that:

    https://www.zen-cart.com/tutorials/index.php?article=2
    yes, but when I went to change it, it kept denying it. So then I used the reset and that is not letting me in when I enter the new password

  4. #4
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    Default Re: Locked out

    You can't use a new password that's similar to the old one. Did you try something completely different ?

  5. #5
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    Default Re: Locked out

    Quote Originally Posted by stevesh View Post
    You can't use a new password that's similar to the old one. Did you try something completely different ?
    yes more than once

  6. #6
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    Default Re: Locked out

    Quote Originally Posted by TheMortician4 View Post
    yes more than once
    Got it.

    went into SQL and changed it there

  7. #7
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    Default Re: Locked out

    thats what I just did too after saying i didnt know how to do it and sending an email to the host to restore my site! *doh*

  8. #8
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    Default Re: Locked out

    followed articles to run the sql,
    also changed sql data for the admin password,
    and restored with old backup files.

    Still I can't log in with my admin password.

    Reset password mailed out does not let me in.

    What else I can try ?

    Any suggestions ?
    there is some changes with open source code, I can't install fresh new.

 

 

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