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  1. #1
    Join Date
    May 2012
    Posts
    11
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    Default Step 2 of checkout showing "Your Total" as $0

    Hello everyone,

    I apologize if I am not posting this in the correct spot as I have been looking for answers and frustrated. I am fairly new and I have been working on getting my site up and running on my own for several months now and I have no past programming or computer knowledge so basic layman's answers are appreciated . I have come across a puzzling problem, i am running a test purchase on my actual site and going through the checkout process. When I get to "Step 2 of 3- Payment information" page all the information in the box "Your Total" shows $0 and where the word "shipping" should be is blank. I know part of the problem is in the HTML file but where would I edit that and where do I go to tell the shopping cart to add the numbers together and to display the totals?

    Also, if I click on to continue to step 3 it takes me to Step three but all the totals are still $0 then when I click to confirm order it takes me back to the beginning of the shopping cart instead of the final page.

    Please help and thanks for your help.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Step 2 of checkout showing "Your Total" as $0

    You shouldn't have to 'tell the shopping cart' anything, and Zencart doesn't have many HTML files that you could edit anyway. There's something wrong with your store. We might be able to spot something with a link to the site.

  3. #3
    Join Date
    May 2012
    Posts
    11
    Plugin Contributions
    0

    Default Re: Step 2 of checkout showing "Your Total" as $0

    Ok, thank you. Here's the website address: discountbeautyoutlet.com

  4. #4
    Join Date
    May 2012
    Posts
    11
    Plugin Contributions
    0

    Default Re: Step 2 of checkout showing "Your Total" as $0

    I was just looking over my site and I noticed also that my prices themselves are showing incorrectly but they are right in my zencart admin. Just another piece to add to my problems. Do I need to start over and start with the new version? Any help is appreciated.

  5. #5
    Join Date
    May 2012
    Posts
    11
    Plugin Contributions
    0

    Default Re: Step 2 of checkout showing "Your Total" as $0

    Nevermind about the prices not showing correctly...I figured that part out put the other problem in the first post is still an issue.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Step 2 of checkout showing "Your Total" as $0

    Is this a Clean install or an Upgrade?

    What version Zen Cart are you running?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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