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  1. #1
    Join Date
    Jun 2005
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    Default Errors when I try to send an email from the admin, after changing hosts

    I just transfered all of my clients zencarts over to hostgater. I uploaded the latest versions of Zencart - did a database upgrade. Problem is all of my zencarts (10 of them) give the following error when I try to send an email from the admin. Can somebody give me some insight into this issue.

    WARNING: An Error occurred, please refresh the page and try again.
    Is there something with Hostgator I need to have them do.
    Christy Smith
    Cassie Designs and Development
    www.cassie-designs.com

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Zen Cart with HostGator

    Look in the /cache directory to see what the debug logs read to help locate the error(s) ...
    Linda McGrath
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  3. #3
    Join Date
    Jun 2005
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    Utah, United States
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    Default Re: Zen Cart with HostGator

    Thanks, I will try that.
    The strange thing is, it isn't giving me a traditional error.


    Send Email To Customers
    WARNING: An Error occurred, please refresh the page and try again.


    It isn't giving me a traditional php error, like you would expect.
    Christy Smith
    Cassie Designs and Development
    www.cassie-designs.com

  4. #4
    Join Date
    Jun 2005
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    Utah, United States
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    Default Re: Errors when I try to send an email from the admin, after changing hosts

    This is what my cache says and it looks like an error in the zen cart code.
    does anybody know how to fix this

    PHP Warning: constant() [<a href='function.constant'>function.constant</a>]: Couldn't find constant TABLE_SUBSCRIBERS in /public_html/includes/functions/audience.php on line 113
    [14-Jun-2012 20:55:18] PHP Fatal error: 1064:You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'as s left join
    Christy Smith
    Cassie Designs and Development
    www.cassie-designs.com

  5. #5
    Join Date
    Oct 2011
    Location
    AZ
    Posts
    384
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    Default Re: Errors when I try to send an email from the admin, after changing hosts

    When you moved, did you not install a mod that was on the old install? Check this thread:

    http://www.zen-cart.com/showthread.p...LE_SUBSCRIBERS

  6. #6
    Join Date
    Jan 2004
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    66,364
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    274

    Default Re: Errors when I try to send an email from the admin, after changing hosts

    That's right. Your site is expecting the old Newsletter Subscribe mod, but you're missing files which it requires.
    .

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