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  1. #1
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    help question Where are sent emails stored?

    Hello,
    I am using version v1.3.9h
    Can anyone tell me where emails sent to clients through zen cart back end are stored? I have looked through the forums and searched online but can't find an answer.
    Thank you
    DeZiner

    I have attached a screenshot of where I am talking about sending emails from
    Attached Images Attached Images  
    where there's a will there's a way

  2. #2
    Join Date
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    Default Re: Where are sent emails stored?

    log into your cpanel ...
    click the icon called phpMyAdmin
    Click the database you are using for the active url site ..
    Find the table called email_archive
    click on the right tab called Browse ..

  3. #3
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    Default Re: Where are sent emails stored?

    Quote Originally Posted by haredo View Post
    log into your cpanel ...
    click the icon called phpMyAdmin
    Click the database you are using for the active url site ..
    Find the table called email_archive
    click on the right tab called Browse ..
    Thank you Haredo
    Is there no way for my client to log into the back end of Zen Cart and find e-mails they have sent to their customers?
    where there's a will there's a way

  4. #4
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    Default Re: Where are sent emails stored?

    There are no actual emails listed Just the table configuration.
    where there's a will there's a way

  5. #5
    Join Date
    Sep 2009
    Location
    Stuart, FL
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    Default Re: Where are sent emails stored?

    There's a plugin called "Email Archive Manager" that displays the emails, if email archiving is enabled. Check your admin's Configuration->E-mail Options and make sure that the item Email Archiving Active? is set to true (the default install value is false).
    Last edited by lat9; 14 Jun 2012 at 09:17 PM. Reason: Additional information

  6. #6
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    Default Re: Where are sent emails stored?

    Thank you for that info lat9 So... apparently with that set to false, there is no way to recover emails sent previously? correct?
    where there's a will there's a way

  7. #7
    Join Date
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    Default Re: Where are sent emails stored?

    Quote Originally Posted by deziner76hd View Post
    So... apparently with that set to false, there is no way to recover emails sent previously? correct?
    Well, yes.
    That option is not turned on by default because it does cause your database size to grow HUGE for busy stores.
    Plus, most storeowners have their stores set up to send the storeowner copies of all order-confirmations (etc) emails (Admin->Configuration->Email Options->"Send extra copies of xxxxxx emails to ...."), so they don't need to make Zen Cart store that same information in duplicate.
    .

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  8. #8
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    Default Re: Where are sent emails stored?

    Thank you
    This was pertaining to a specific email that was sent to a specific customer via the back end. MY client was tying to retrieve the email she had sent to her customer through the zen cart back end
    where there's a will there's a way

  9. #9
    Join Date
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    Default Re: Where are sent emails stored?

    Hello,

    My Enable Archiving Active? is False.

    We would like to send an e-mail to all 14,000 customers and we do not need to save e-mails.

    Will this grow Database (proportionally to number of customers)?

    Thank you for response in advance.

  10. #10
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    Default Re: Where are sent emails stored?

    Quote Originally Posted by idtags View Post
    Hello,

    My Enable Archiving Active? is False.

    We would like to send an e-mail to all 14,000 customers and we do not need to save e-mails.

    Will this grow Database (proportionally to number of customers)?

    Thank you for response in advance.
    Sending an email to 14,000 customers is going to put your site into a world-of-hurt with your hosting provider. Better to use a bulk-mailing service like MailChimp or Constant Contact.

 

 
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