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  1. #1
    Join Date
    Feb 2010
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    Default Errors abound! (White pages, no admin, etc)

    I just upgraded from 1.38 to 1.5 (I know, I know!)

    I'm not a rookie to upgrading, having done many message boards in the past, etc.

    With this upgrade of 1.5, I have noticed my old Admin section (www.bountyhuntertoys.com/store/admin) gives and error message....

    I have also noticed there is a new admin section (www.bountyhuntertoys.com/store/zcadmin) which also gives a refresh page error message.

    I'm stuck. I can't access my admin sectioin(s) to fix the look of my site (WHY did it add the "welcome to ZenCart stuff again!?)


    Obviously my hosting company upgraded their servers - which caused my site not to load anymore... and now I have hours of re-editing within my site to do because of this upgrade putting default messages on it.

    Was there no way this update could of been done without all the install defaults showing on my page again? (Which, are there now)

    Anyway, can someone help me access my admins please?

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    Default Re: Errors abound! (White pages, no admin, etc)

    How exactly did you do the upgrade ? Generally, you'll see the zcadmin when you install Zencart using one of the host-supplied installers like Fantastico.

    Upgrading Zencart is nothing like upgrading blog or forum software.

  3. #3
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    Default Re: Errors abound! (White pages, no admin, etc)

    You nailed it. Used the host-supplied installer. Have NEVER had an issue with anything before.

    If it helps, I was getting that error (admin) before the upgrade - going off of postings on this site that said it would of had to do with the PHP upgrade at host - so I updated my ZenCart - assuming that would solve the issue. Now, neither admin will load up.

  4. #4
    Join Date
    Feb 2005
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    Default Re: Errors abound! (White pages, no admin, etc)

    You can install Zencart using auto-installers, but you can't upgrade that way. You may have to start over, restoring your 1.3.8 version from your most recent backup and then upgrade using the instructions in the /docs folder of the Zencart installation zip file.

  5. #5
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    Default Re: Errors abound! (White pages, no admin, etc)

    But don't I have to have access to my Admin section to restore my backup?




    Quote Originally Posted by stevesh View Post
    You can install Zencart using auto-installers, but you can't upgrade that way. You may have to start over, restoring your 1.3.8 version from your most recent backup and then upgrade using the instructions in the /docs folder of the Zencart installation zip file.

  6. #6
    Join Date
    Feb 2005
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    Default Re: Errors abound! (White pages, no admin, etc)

    No. You can replace the folders and files from your backup using FTP and then use phpMyAdmin to restore the database. It should all be expalined in the docs I mentioned.

  7. #7
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    Default Re: Errors abound! (White pages, no admin, etc)

    steveh, I thank you for your input and time.

    I've tried it all day, and I'm no farther ahead than I was last night. I had a 1.5 version of the site working - in maintenance mode - but STILL could not access the admin section.

    I have no clue what I am doing wrong.


    Quote Originally Posted by stevesh View Post
    No. You can replace the folders and files from your backup using FTP and then use phpMyAdmin to restore the database. It should all be expalined in the docs I mentioned.

 

 

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