Results 1 to 2 of 2
  1. #1
    Join Date
    Jun 2012
    Posts
    1
    Plugin Contributions
    0

    Default Newly installed; getting Error #403 for purchased downloads

    I am still setting the store up. Thanks to the manual and wikki, I think I have the correct file and folder permissions within Download and Public. Download files= 644; folders = 755. I made sure that the file types (all various video formats) are listed as exceptions in the .htaccess file within Public. I activated re-direct in the Zen Cart. Can anyone give me additional troubleshooting advice to make the downloads work? Each time the "client" clicks on the download, the #403 message comes up as file not accessible. It shows the re-direct in the string.
    Hints gratefully accepted or a new link to read. I am waiting on a response from our domain host to see if they require different CHMOD settings. On Apache server. Thanks

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,403
    Plugin Contributions
    87

    Default Re: Newly installed; getting Error #403 for purchased downloads

    Quote Originally Posted by bpw1 View Post
    ... I made sure that the file types (all various video formats) are listed as exceptions in the .htaccess file within Public. ...
    Did you make the changes to the .htaccess file in the /downloads directory, too?

 

 

Similar Threads

  1. Downloads getting 403 forbidden after upgrading to 1.5.4
    By connected in forum Upgrading to 1.5.x
    Replies: 11
    Last Post: 20 Jan 2015, 07:03 PM
  2. v130 Getting 403 error during installation
    By TzuLady in forum Installing on a Linux/Unix Server
    Replies: 5
    Last Post: 12 Jan 2012, 06:02 PM
  3. Newly installed ZC improperly?
    By malevolence in forum Installing on a Windows Server
    Replies: 4
    Last Post: 22 Sep 2010, 02:32 PM
  4. Newly installed Zen Cart
    By OneGreyCell in forum Basic Configuration
    Replies: 18
    Last Post: 26 May 2010, 04:27 PM
  5. Add-to-Cart getting Error 403: Forbidden
    By haostaff in forum Setting Up Categories, Products, Attributes
    Replies: 7
    Last Post: 8 Dec 2008, 07:23 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR