Big Royal Mail 3.0

**brittainmark** · 30 Oct 2012, 12:40 PM

Originally Posted by devus

An error carried over from Philip Clarke's days is that the description for AirSure says "Parcel requires a signature". Actually Airsure doesn't require a signature, the barcode is scanned on delivery, but no signature is taken.

Hope this helps.

I have manually added the missing configuration entries and then updated the values with the sql provided and all seems to be working again.

Thanks for this I have also just found out that royal mail are no longer doing additional insurance on standard parcel so I will make the changes and reissue the package probably add a .1 on to the end. If you have any of these you can just tunr them off but I will remove them from the package and put in a script to do a complete removal.

**devus** · 30 Oct 2012, 05:30 PM

Originally Posted by brittainmark

There was an additional script that needed to be run "UpdateFrom2_any.sql" that should create all the additional fields that were required. Did you run this?

Yes I ran this script but I didn't get all the configuration entries created.

I ended up going into the database and then copying and renaming the corresponding entries, and then running the part of the script that populated them with data.

All seems to be working fine now.

I had been using Philip's old version, hacked to stop it reporting an error when it tried to contact the licence server, however another error popped up over the weekend so I decided to upgrade finally.

**crazysarah** · 14 Nov 2012, 06:35 PM

Hi there guys, I'm using this big Royal Mail plugin for my new store but I'm having trouble configuring things. I've read around and know there's loads of people having similar problems but there's no fix that I'm happy with so far.

Depending on whats in the cart sometimes 2nd class comes up as displaying "The shipping rate cannot be determined at this time". From what I've read this has to do with Tare but I'd quite like to keep my tare as it is. Also in the admin there's the option to "Hide Invalid Shipping" how come this option doesn't prevent the 2nd class option from appearing when the package is obviously too heavy to get a price on.

Is there anyway to stop the 2nd class non-option from appearing at this point since it also prevents the only other shipping option from being automatically selected.

**crazysarah** · 14 Nov 2012, 06:50 PM

Just having a look in the code and I guess somewhere in the following might be what needs changing, anyone any ideas:

Code:

} else {
			$shipping = -1;

			//12 FEB 04 MBeedell	'glue' together the rates from the 10 cost data entry boxes

			$zones_cost = constant('MODULE_SHIPPING_' . $module . '_ZONES_COST0_' . $dest_zone);

			$zones_table = preg_split("/[:,]/" , preg_replace('/\s*/','',$zones_cost) );
			$size = sizeof($zones_table);
			for ($i=0; $i<$size; $i+=2) {
				if ($shipping_weight <= $zones_table[$i]) {
					$shipping = $zones_table[$i+1];
					//12 Feb 04 MBeedell - correctly format the total weight... if the weight exceeds the max
					//  weight, then it is divided down over a number of separate packages - so the weight could end
					//  up being a long fraction.

					$sw_text = number_format($shipping_weight, 3, $currencies->currencies[DEFAULT_CURRENCY]['decimal_point'], $currencies->currencies[DEFAULT_CURRENCY]['thousands_point']);


					//$shipping_method = @constant('MODULE_SHIPPING_' . $module . '_TEXT_WAY') . ' ' . $dest_country . ' : ' . $sw_text . ' ' . constant('MODULE_SHIPPING_' . $module . '_TEXT_UNITS');
					//$shipping_method = @constant('MODULE_SHIPPING_' . $module . '_TEXT_WAY') . ' : ' . $sw_text . ' ' . constant('MODULE_SHIPPING_' . $module . '_TEXT_UNITS');
					$shipping_method = sprintf(@constant('MODULE_SHIPPING_' . $module . '_TEXT_WAY'),$sw_text);


					if ($shipping_num_boxes > 1) {

						// PC corrected shipping_num_boxes
						$sw_text = number_format($shipping_num_boxes, 0, $currencies->currencies[DEFAULT_CURRENCY]['decimal_point'], $currencies->currencies[DEFAULT_CURRENCY]['thousands_point']);

						$shipping_method = $shipping_method . ' in ' . $sw_text . ' boxes ';

					}
					break;
				}
			}

			if ($shipping == -1) {
				$shipping_cost = 0;
				$shipping_method = @constant('MODULE_SHIPPING_' . $module . '_UNDEFINED_RATE');
				//$shipping_method = $zones_cost; 	   //12 FEB 04 MBeedell	useful for debug-print out the rates list!
			} else {
				$shipping_cost = ($shipping * $shipping_num_boxes) + constant('MODULE_SHIPPING_' . $module . '_ZONES_HANDLING_' . $dest_zone);
			}
		}

basically if $shipping ends up being -1 then that error message (The shipping rate cannot be determined at this time) gets added to the shipping quotes. Whereas it would be better for it not to appear as part of the quotes at all!

**Chuckl** · 15 Nov 2012, 03:44 PM

CS,

You are correct in your assumption that that is where the message is generated, but that is actually the inverse of your request. What you should be looking for, is where invalid shipping is hidden, so that you can add your required criteria to the list?

Further up the file you will find this code -

Code:

// inspired by Jim Barrington (JollyJim)


		if (isset($order) && @constant('MODULE_SHIPPING_' . $module . '_HIDE_SHIPPING_ERRORS') == 'True' ){


			switch (isset($order->info['subtotal'])){


				case true:
					if ($order->info['subtotal'] < @constant('MODULE_SHIPPING_' . $module . '_MIN_ORDERVALUE')){
						$this->enabled = false;
						return ;
					} elseif (@constant('MODULE_SHIPPING_' . $module . '_MAX_ORDERVALUE') != -1 && $order->info['subtotal'] > @constant('MODULE_SHIPPING_' . $module . '_MAX_ORDERVALUE')){
						$this->enabled = false;
						return ;
					}
					break;


				case false:
					if ($order->info['total'] < @constant('MODULE_SHIPPING_' . $module . '_MIN_ORDERVALUE')){
						$this->enabled = false;
						return ;
					} elseif (@constant('MODULE_SHIPPING_' . $module . '_MAX_ORDERVALUE') != -1 && $order->info['total'] > @constant('MODULE_SHIPPING_' . $module . '_MAX_ORDERVALUE')){
						$this->enabled = false;
						return ;
					}
					break;


			} // end of switch on subtotal




			// check that it is a valid country being shipped to.
			$dest_country = $order->delivery['country']['iso_code_2'];
			$dest_zone = 0;


			for ($i=1; $i<=$this->num_zones; $i++) {
				$countries_table = constant('MODULE_SHIPPING_' . $module . '_ZONES_COUNTRIES_' . $i);
				$country_zones = preg_split("/,/", preg_replace('/\s*/','',$countries_table) );
				if (in_array($dest_country, $country_zones)) {
					$dest_zone = $i;
					break;
				}
			}


			// ship to country is invalid for this service
			if ($dest_zone == 0) {
				$this->enabled = false;
				return ;
			} else {


				$this->enabled = false;  // enabled set to true if valid shipping weight found


				$zones_cost = constant('MODULE_SHIPPING_' . $module . '_ZONES_COST0_' . $dest_zone);


				$zones_table = preg_split("/[:,]/" , preg_replace('/\s*/','',$zones_cost) );


				$size = sizeof($zones_table);
				for ($i=0; $i<$size; $i+=2) {
					if ($total_weight <= $zones_table[$i]) {
						$this->enabled = true;
						break;
					}
				} // end of looping through


				return ;


			} // end of valid country


		} // end of if hide invalid shipping methods is set

which is actually in the initialisation/constructor section, and which checks the subtotal against Min order value, Max order value, and destination country. It does NOT check for a 'valid' weight.

You would need to add a weight check there if you wished to. I'd note that this is possibly NOT trivial, as there does not appear to be a MAX_WEIGHT constant defined, so you would either have to define one, or extract it from the shipping price/weight tables.

Hope that helps a bit.

Rgds,

Chuck

**brittainmark** · 21 Nov 2012, 11:56 AM

Originally Posted by crazysarah

Hi there guys, I'm using this big Royal Mail plugin for my new store but I'm having trouble configuring things. I've read around and know there's loads of people having similar problems but there's no fix that I'm happy with so far.

Depending on whats in the cart sometimes 2nd class comes up as displaying "The shipping rate cannot be determined at this time". From what I've read this has to do with Tare but I'd quite like to keep my tare as it is. Also in the admin there's the option to "Hide Invalid Shipping" how come this option doesn't prevent the 2nd class option from appearing when the package is obviously too heavy to get a price on.

Is there anyway to stop the 2nd class non-option from appearing at this point since it also prevents the only other shipping option from being automatically selected.

In your admin go to Modules>Shipping
1)select the appropriate shipping method
2) click edit
3) set Hide Invalid Shipping to True
this should hide the shipping rate if it is invalid.

**brittainmark** · 21 Nov 2012, 12:00 PM

I have found the issue with the update. It appears that some of the older versions of big royal mail may have created additional zones. I have change the update script to update if the insert fails. This is in the release 3.0.1. Also removed insured standard parcel as Royal mail now only insure tracked in the UK which is special delivery.

**budy** · 23 Dec 2012, 08:14 PM

Hello,

I just updated the Big Royal Mail 3.0 from a previous version from Philip Clarke, and I followed all the indications but this is what I got in the admin area:

Code:

Shipping Modules

ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmamassmallpacket500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmamisfsmallpacket.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmamisfsmallpacket500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmsmsmallpacket.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmsmsmallpacketisf.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmstdparcels100.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmstdparcels250.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmstdparcels500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery1000.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery2500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery9am.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery9am1000.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery9am2500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdeliverysat.php
Modules Sort Order Action
ParcelForce® globaleconomy ver. 3.03 economy

ParcelForce® Europriority Residential Addresses Account Holders ver. 3.03 europriorityhome

ParcelForce® Europriority Business addresses Account Holders ver. 3.03 eurozone48

Flat Rate flat 0

Free Shipping Options - Digital Products Only freeoptions

FREE SHIPPING! freeshipper

ParcelForce® globalpriority ver. 3.03 globalpriority

ParcelForce® globalvalue ver. 3.03 globalvalue

ParcelForce® globalexpress ver. 3.03 internationaldatapost

ParcelForce® globalexpress Account Holders ver. 3.03 internationaldatapostacc

ParcelForce® globalpriority Account Holders ver. 3.03 internationalscheduled

ParcelForce® globalvalue Account Holders ver. 3.03 internationalstandard

Parcelforce® Irelandexpress ver. 3.03 ireland24 155

Per Item item

Per Unit perweightunit

Royal Mail 1st Class "Large Letter" ver. 3.02 rm1stlargeletter

Royal Mail 1st Class Recorded Signed ForTM "Large Letter" ver. 3.02 rm1stlargelettersf

Royal Mail 1st Class "Letter" ver. 3.02 rm1stletter

Royal Mail 1st Class Recorded Signed ForTM "Letter" ver. 3.02 rm1stlettersf

Royal Mail 1st Class "Packet" ver. 3.02 rm1stpacket 60

Royal Mail 1st Class Recorded Signed ForTM "Packet" ver. 3.02 rm1stpacketsf

Royal Mail 2nd Class "Large Letter" ver. 3.02 rm2ndlargeletter

Royal Mail 2nd Class Recorded Signed ForTM "Large Letter" ver. 3.02 rm2ndlargelettersf

Royal Mail 2nd Class "Letter" ver. 3.02 rm2ndletter

Royal Mail 2nd Class Recorded Signed ForTM "Letter" ver. 3.02 rm2ndlettersf

Royal Mail 2nd Class "Packet" ver. 3.02 rm2ndpacket 50

Royal Mail 2nd Class Recorded Signed ForTM "Packet" ver. 3.02 rm2ndpacketsf

Royal Mail Airsure® "Small Packet" ver. 3.02 rmamassmallpacket 320

Royal Mail Airmail "Small Packet" ver. 3.02 rmamsmallpacket 310

Royal Mail Standard Parcels ver. 3.02 rmstdparcels 70

Store Pickup storepickup

Table Rate table

UK Courier ver. 3.03 ukcourier

United Kingdom Zone Rates for Couriers. ver. 3.03 ukzr

United Parcel Service ups

United States Postal Service usps

Module Directory: /home/mysite/includes/modules/shipping/
ParcelForce® globaleconomy ver. 3.03

ParcelForce® globaleconomy Rates. Weights in kg. Example data only (from 2007) see here for details of automatic SQ

I appreciate if someone can help me with this, I don't really know what went wrong.

Thanks

**brittainmark** · 26 Dec 2012, 12:24 PM

Originally Posted by budy

Hello,

I just updated the Big Royal Mail 3.0 from a previous version from Philip Clarke, and I followed all the indications but this is what I got in the admin area:

Code:

Shipping Modules	 
 

ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmamassmallpacket500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmamisfsmallpacket.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmamisfsmallpacket500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmsmsmallpacket.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmsmsmallpacketisf.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmstdparcels100.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmstdparcels250.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/rmstdparcels500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery1000.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery2500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery9am.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery9am1000.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdelivery9am2500.php
ERROR: module not loaded due to missing language file: /home/mysite/includes/languages/english/modules/shipping/specialdeliverysat.php

Looks like the old renamed modules have not been deleted and some of language modules have not been copied over

1) delete the following file from /home/mysite/includes/modules/shipping/ :

rmamisfsmallpacket.php
rmamisfsmallpacket500.php
rmsmsmallpacketisf.php
rmstdparcels100.php
rmstdparcels250.php
rmstdparcels500.php
specialdelivery.php
specialdelivery1000.php
specialdelivery2500.php
specialdelivery9am.php
specialdelivery9am1000.php
specialdelivery9am2500.php
specialdeliverysat.php

2) copy the language files from BigRoyalMail_V3.0.1.zip/includes/languages/english/modules/shipping/ to/home/mysite/includes/languages/english/modules/shipping/ :

rmamassmallpacket500.php
rmsmsmallpacket.php

that should do the trick. Let me know if it you get any more error messages and I'll have another look.

**budy** · 26 Dec 2012, 01:07 PM

Thank you Mark,
I'm going to do that now, I was checking if I had any reply to my question and there we are.

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