Results 1 to 4 of 4
  1. #1
    Join Date
    Apr 2012
    Posts
    127
    Plugin Contributions
    0

    red flag Paypyal Express blank address returned

    Hello everyone,

    I did find a thread regarding this same problem, but with virtual products. I have a catalog of 750+ digital download products (.zip files) and out of all of those products, only about 5 of them are actually virtual (gift certificates).

    I opened my shop to be 'live' to my customers last night. This is my first time using Zen Cart. I have a PP Business account. I have the Zen Cart guide book, and followed the exact instructions in that for setting up digital download products & gift certificates.

    Customers selecting free products or paying in full with their Gift Certificate codes haven't seemed to have a problem.

    Customers trying to purchase the digital downloads have emailed me saying that there's an error that comes up...PP is returning a blank address.

    I have NO shipping modules installed under Modules->Shipping. I have no shipping or payment-related modules/plugins installed aside from the actual Module->Payment->PP Express one in the ZC admin.

    Here are my PP Express settings in ZC. I had set up PP standard (the return URL settings & Website Payment Preferences that I set up w/ help from the PP standard setup guide here on ZC's website are still in there) , but removed it prior to setting up PP express.

    MY SETTINGS: ...help!

    Enable this Payment Module
    True

    Sort order of display.
    0

    Payment Zone
    --none--

    Express Checkout Shortcut Button
    Off

    Set Order Status
    Processing [2]

    Set Unpaid Order Status
    Pending [1]

    Set Refund Order Status
    Pending [1]

    Express Checkout: Require Confirmed Address
    No

    Express Checkout: Select Cheapest Shipping Automatically
    Yes

    Express Checkout: Skip Payment Page
    No

    Express Checkout: Automatic Account Creation
    Yes

    Payment Action
    Final Sale

    Transaction Currency
    Selected Currency

    Store (Brand) Name at PayPal
    Meljen's Designs

    Allow eCheck?
    Any

    PayPal Page Style
    Primary

    API Signature -- Username
    info_api1.meljensdesigns.com

    API Signature -- Password
    ****************

    API Signature -- Signature Code
    ****************

    PayPal Mode
    PayPal

    Live or Sandbox
    live

    Debug Mode
    Off

  2. #2
    Join Date
    Apr 2012
    Posts
    127
    Plugin Contributions
    0

    Default Re: Paypyal Express blank address returned

    I made these changes in my PP express ZC admin settings:

    Express Checkout Shortcut Button
    On

    Set Order Status
    Processing [2]

    Set Unpaid Order Status
    Pending [1]

    Set Refund Order Status
    Pending [1]

    Express Checkout: Require Confirmed Address
    No

    Express Checkout: Select Cheapest Shipping Automatically
    Yes

    Express Checkout: Skip Payment Page
    Yes

    Express Checkout: Automatic Account Creation
    Yes


    ... I don't know if any of these things will make a difference. I would like to use Dr. Byte's solution for setting all of my products to 'virtual', but I worry that it will cause an error with my digital download products. Also, I am not sure what to set the 'always free shipping' mode to in the product info if I change it to 'virtual'.

    Please help, I have a lot of customers that can't place an order.

  3. #3
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Paypyal Express blank address returned

    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Apr 2012
    Posts
    127
    Plugin Contributions
    0

    Default Re: Paypyal Express blank address returned

    Thank you for replying, Dr. Byte! I see that you're hopping around to my threads here... it means a LOT!!!!

    I hope I have not irritated you with all of my questions today.

 

 

Similar Threads

  1. PayPal has unexpectedly returned a blank address
    By mibo21 in forum PayPal Express Checkout support
    Replies: 54
    Last Post: 30 Sep 2014, 09:19 PM
  2. v150 Paypal has returned a blank address
    By xr3461 in forum PayPal Express Checkout support
    Replies: 9
    Last Post: 28 Dec 2012, 04:30 AM
  3. Replies: 3
    Last Post: 19 Sep 2012, 03:52 AM
  4. v150 Paypal has unexpectedly returned a blank address??
    By FourX in forum PayPal Express Checkout support
    Replies: 8
    Last Post: 15 Sep 2012, 01:55 AM
  5. v150 "PayPal has unexpectedly returned a blank address"
    By swjake in forum PayPal Express Checkout support
    Replies: 1
    Last Post: 17 Feb 2012, 11:18 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR