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  1. #1
    Join Date
    Oct 2010
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    Default Product edit problem after upgrade to 1.3.9h

    After we upgraded to the above version each time we edit a product the name, description and logo disappear from the page you are editing. Anyone know why this is happening and how to resolve?

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
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    Default Re: Product edit problem after upgrade to 1.3.9h

    Scroll down and look at the items in the Similar Threads portion. Might be an answer there.

  3. #3
    Join Date
    Oct 2010
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    Default Re: Product edit problem after upgrade to 1.3.9h

    Quote Originally Posted by dbltoe View Post
    Scroll down and look at the items in the Similar Threads portion. Might be an answer there.
    I have read through these post but none of them seem to be the problem I am having since upgrading to 1.3.9h. When I click "edit" on a product the edit page comes up fine but the Product Name, Product Description and Product Model boxes are all blank. If I click update they are gone forever, so I have to re-enter them before I update the changes. It even happens on newly created products!!

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
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    Default Re: Product edit problem after upgrade to 1.3.9h

    Did you read through this one (http://www.zen-cart.com/showthread.p...fter-Upgrade)?

    Do you have any debug*.log files in your /cache folder?

  5. #5
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Product edit problem after upgrade to 1.3.9h

    After we upgraded to the above version
    What process/steps did you take in upgrading??
    From what version?
    Zen-Venom Get Bitten

 

 

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