When adding a weight to a product, am I supposed to *just* put in the weight of the product, or the weight of the product and a box?
In the weight box, if I put in 1 that is equal to 1 pound? If I put in .25 that is equal to 1/4 a pound? Is that right?
I am trying to figure out why I'm getting killed on shipping ... and I think it has something to do with the box size.
For example, if someone orders 2 bath towels, what they pay for shipping is usually in line with what I pay. But, if they order 4 bath towels (which has to go into a 12x12x12 box, I get killed on shipping.
Any and all help will be greatly appreciated!!!!
HUGz! Jules
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