Results 1 to 5 of 5
  1. #1
    Join Date
    Dec 2011
    Posts
    8
    Plugin Contributions
    0

    Default WARNING: An Error occurred, please refresh the page and try again.

    I have upgraded from v1.3.9 to v1.5 and I have read and reread and tried all the suggestions and I still cannot access my admin. At first it was the error 500, I fixed that. Now its back to the 'WARNING: refresh the page'. I noticed that my admin/includes/config.php file was empty so I placed a new one in there. I ran the zc_install again and I am still where I was litterally 4 hours ago. I have looked in the cache for the 'myDebug' and I have all but that particular file in there. The php errors that were listed during the upgrade are as follows:
    upgrade_exception_id sql_file reason errordate sqlstatement
    1 sql/mysql_upgrade_zencart_139_to_150.sql
    Cannot drop index
    page_accessed on table
    admin_activity_log
    because it does not
    exist.
    2012-08-
    15
    09:48:51
    ALTER TABLE
    admin_activity_log
    DROP INDEX
    page_accessed;
    2 sql/mysql_upgrade_zencart_139_to_150.sql
    Cannot drop index
    access_date on table
    admin_activity_log
    because it does not
    exist.
    2012-08-
    15
    09:48:51
    ALTER TABLE
    admin_activity_log
    DROP INDEX
    access_date;
    3 sql/mysql_upgrade_zencart_139_to_150.sql
    Cannot add index
    idx_page_accessed_zen
    to table
    admin_activity_log
    because it already
    exists.
    2012-08-
    15
    09:48:51
    ALTER TABLE
    admin_activity_log
    ADD INDEX
    idx_page_accessed_zen
    (page_accessed);
    4 sql/mysql_upgrade_zencart_139_to_150.sql
    Cannot add index
    idx_access_date_zen to
    table
    admin_activity_log
    because it already
    exists.
    2012-08-
    15
    09:48:51
    ALTER TABLE
    admin_activity_log
    ADD INDEX
    idx_access_date_z

    I don't know what to do. Will anyone help?

  2. #2
    Join Date
    Jan 2004
    Posts
    64,748
    Blog Entries
    6
    Plugin Contributions
    74

    Default Re: I don't have a 'myDebug' file

    So, apart from quoting some warning messages which simply indicate that the upgrader encountered some steps that it didn't need to do and reported as much, what is the actual problem you're having NOW?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Dec 2011
    Posts
    8
    Plugin Contributions
    0

    Default Re: I don't have a 'myDebug' file

    www.sayitbestshirts.com/zc_admin is my site and no matter what I have tried, the admin will not open. "WARNING: An Error occurred, please refresh the page and try again." is all that I get. I have looked at the configure.php, I have looked at the database log, I have looked at every file inside of the cache folder. I have gone through the zc_install several times thinking maybe I've missed something and if I have, I don't know where to find it or where to put it.
    Last edited by mitch2564; 16 Aug 2012 at 11:22 PM. Reason: added information

  4. #4
    Join Date
    Jan 2004
    Posts
    64,748
    Blog Entries
    6
    Plugin Contributions
    74

    Default Re: I don't have a 'myDebug' file

    That message indicates that there was a problem trying to access some information from the database
    Typical causes are outlined here: http://www.zen-cart.com/content.php?...-and-try-again along with some suggestions on how to identify what exact database query is triggering the problem.

    Also see this article: http://www.zen-cart.com/content.php?...rror_reporting
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
    Dec 2011
    Posts
    8
    Plugin Contributions
    0

    Default Re: I don't have a 'myDebug' file

    Ok. I have looked at what could possibly be wrong, so starting with the mysql not running. How do I check and fix it?
    And the dbxxxx setting in the config.php, where do I find that information and where do I put it?

 

 

Similar Threads

  1. v155 WARNING: An Error occurred, please refresh the page and try again
    By riomaha in forum General Questions
    Replies: 3
    Last Post: 16 Aug 2016, 07:31 PM
  2. v150 WARNING: An Error occurred, please refresh the page and try again.
    By l3ackdraft in forum Upgrading to 1.5.x
    Replies: 13
    Last Post: 13 Jun 2016, 10:13 PM
  3. Replies: 1
    Last Post: 8 Oct 2014, 06:46 PM
  4. Replies: 10
    Last Post: 17 Sep 2012, 04:50 AM
  5. Replies: 1
    Last Post: 28 Aug 2012, 05:54 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR