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  1. #1
    Join Date
    Jun 2009
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    275
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    Default After adding to cart product goes to "Sold Out" even when in stock!

    Hello,

    Setting up a new store and it seems I am having a little problem... I have a product with say 5 in stock, I add one to cart (set up to not go to cart) and the page reloads. When this happens the item image disappears and shows the "no picture available" image. The item description also disappears and the item is marked as sold out even though I still have 4 left in stock!?!

    I am using the Mostly Grey template
    The listing is under "Product - Music"

    Any help would be greatly appreciated!

  2. #2
    Join Date
    Jun 2009
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    275
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    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    I don't know if this helps any but the url is the one below before adding to the cart

    /catalog/index.php?main_page=product_music_info&cPath=65_71&products_id=180


    It then changes to this after adding to cart (when things get messed up)

    /catalog/index.php?main_page=product_music_info&cPath=65_71

  3. #3
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
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    3

    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    It might help if we could see the behavior ourselves.

  4. #4
    Join Date
    Jun 2009
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    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    Here's a link, the ****'s are oooo (4 letter o's not zero's).

    d****med.com/catalog/index.php?main_page=product_music_info&cPath=65_71&products_id=180

  5. #5
    Join Date
    Jun 2009
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    275
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    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    Anyone?

  6. #6
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
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    7

    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    Switch back to the 'classic' template. Does the problem go away?

    Cheers
    Rod

  7. #7
    Join Date
    Feb 2012
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    3
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    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    I have the same problem. i use the 'classic' template.

    ty for any help

  8. #8
    Join Date
    Feb 2012
    Posts
    3
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    Default Re: After adding to cart product goes to "Sold Out" even when in stock!

    Yeah, i have find the solution. see here :
    http://www.zen-cart.com/showthread.p...roduct_general
    bb

 

 

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