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  1. #1
    Join Date
    Apr 2011
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    Default Problem connecting to Database

    Hello,
    I just went to my site and was redirected to an error page: /nddbc.html with the following error message:

    "Sorry! There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank You."

    I've been refreshing for a while now and no change. Any thoughts on what this could be? Everything was working this morning without issues and nothing has changed since.

    Thanks.

  2. #2
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
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    Default Re: Problem connecting to Database

    Obviously something has changed, or you would still be able to access your site .
    Did you check your configure files is something has been altered, or is the database is still there?

  3. #3
    Join Date
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    Default Re: Problem connecting to Database

    Thanks for the reply... That is the strange thing, I definitely have not changed anything and haven't even logged in to my admin today or server. (and no one else has access to it but me).

    In any case, I just checked the config file (includes/config...) and there doesn't seem to be any changes (the last modify date on the file was in 2011.

    As far as the database file... where would i find that to see if it's still there?

    Thanks.

  4. #4
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
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    Default Re: Problem connecting to Database

    you can use phpadmin, our your hosts admin panel to see if there is still a database present.

  5. #5
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    Default Re: Problem connecting to Database

    Just had a look through the host admin (go daddy) and seems to be there)

  6. #6
    Join Date
    Dec 2010
    Location
    UK
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    Default Re: Problem connecting to Database

    Quote Originally Posted by PGO2010 View Post
    Just had a look through the host admin (go daddy) and seems to be there)
    GD are well known for being troublesome, put the kettle on and have another look later...it may be back up again, if not then it'll be time to delve deeper.

  7. #7
    Join Date
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    Default Re: Problem connecting to Database

    Yeah, I have issues with them before. If I call them to try to trouble shoot... any suggestions on what may have changed on their end that would cause this?

    When I logged into the Cpanel on GD it says the DNS manager is temporarily unavailable and they have a message stating that "the new DNS manager is now Live". Is this something that could be causing the issue I'm having? (sorry if it's a silly question and completely unrelated... my knowledge here is fairly limited).

    Thanks

  8. #8
    Join Date
    Dec 2010
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    UK
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    Default Re: Problem connecting to Database

    Yes I would be quite sure that's your issue, have a beer and check back once DNS has propagated.

  9. #9
    Join Date
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    Default Re: Problem connecting to Database

    and it's back! Down long enough to mack me panic but not long enough for me to enjoy that beer...

    It was a GD issue. Apparantly they were hacked today (see link below).

    http://rt.com/usa/news/godaddycom-re...anonymous-826/

  10. #10
    Join Date
    Dec 2010
    Location
    UK
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    Default Re: Problem connecting to Database

    Glad you're back in the game

 

 
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