Super Orders v4.0 Support Thread for ZC v1.5.x

[DivaVocals]

Welcome to the new support thread for Super Orders v4.0, for v1.5.x

http://www.zen-cart.com/downloads.php?do=file&id=155

Here's the answer to the most frequently asked question: "What does Super Orders do?"
(which BTW REALLY IS explained in detail in the readme for those who REALLY wanna know.. it doesn't hurt to download the fileset..)

PURPOSE & AIM

Super Orders is exactly what its name implies: Zen Cart's default order management on steroids.

It's more in all the areas Zen users are asking for more:

• More order control
  
  • "Batch Form Printing" and "Batch Status Updating" including support for PDF invoices.
  • "Batch Form Printing" and "Batch Status Updating" both offer expanded order search options.
  • Editing of hidden "admin only" comments
  • “Split Orders” allows you to split individual lines on an order. So for example:
    
    Customer orders:
    3 Super Widgets
    4 Super Duper Widgets
    
    You've only got 3 of the Super Duper Widgets in stock. With Split Orders, you can move the Super Duper Widgets to another order creating a new (child) order which is split from the parent (original)
    
    So you will end up with 1 order (parent) with 3 Super Widgets and a child order with 4 Super Duper Widgets.
  
  
• More thorough data
  
  • Order payment tracking -- allows shopowners to enter and track order payment details (check, money orders, etc.) Payments made via Authorize.net, Linkpoint and PayPal are entered for you automatically. Send customer payment notification/verifications
  • Order refund tracking -- allows shopowners to enter and track order refund details. Send customer refund notification/verifications
  
  
• More detailed reports
• EASY integration* with Edit Orders, USPS Click-N-Ship, Fedex Automated Labels, and Ty Package Tracker
• More navigation options
  
  • More shortcut icons on the orders listing screen. Now there is a corresponding shortcut icon on each order line that matches the buttons that appear in the sidebox
  
  

*Edit Orders, USPS Click-N-Ship, Fedex Automated Labels, and Ty Package Tracker MUST be installed to use these built-in integration features

That said I STRONGLY suggest that anyone THINKING about this mod download it and READ the readme.. The readme goes into a LOT more detail about what Super Orders can do.. It should answer any questions about what this mod provides..

If you are upgrading you too should read the readme file BEFORE you upgrade.

Lastly I want to ask a SMALL favor..

When posting bugs/issues about Super Orders v4.0, it's a WHOLE LOT more helpful to resolve them if you post details. Just saying "it's broken" or "doesn't work" does not provide nearly enough information to help YOU resolve YOUR issue.

Please provide as MUCH information as possible including the version of Zen Cart you are running, the version of Super Orders you are running, any other add-ons you may have also installed.. Also hosting/server information (PHP versions, mySQL versions, hosting provider etc) is helpful too.

AND if you're REALLY detail oriented, tell us the install sequence/method you used to install Super Orders.

[cherven]

Version 4.0.3 is now available for download on zen-cart's website, however, when I installed it, there is something wrong with the file encoding... (it looks like your using a mac)..

When I click on "Shipping Label" or "Package Slip" I get the error:

Parse error: syntax error, unexpected T_REQUIRE_ONCE in path/to/admin/super_shipping_label.php on line 2

However, when replacing the files from Version 4.0.2, it works just fine.

I am using Windows 7 and FileZilla for FTP.
Can you re-produce this problem?

[cherven]

I went through and compared all files, and it seems the following files are either encoded wrong, or something else happened.
I just used the files from version 4.0.2 to replace these 3 files, and it all works good now.

The files at fault:

/admin/super_batch_pages.php
/admin/super_shipping_label.php
/admin/packingslip.php

Let me know if you want anymore information.

[DivaVocals]

Version 4.0.3 is now available for download on zen-cart's website, however, when I installed it, there is something wrong with the file encoding... (it looks like your using a mac)..

When I click on "Shipping Label" or "Package Slip" I get the error:

Parse error: syntax error, unexpected T_REQUIRE_ONCE in path/to/admin/super_shipping_label.php on line 2

However, when replacing the files from Version 4.0.2, it works just fine.

I am using Windows 7 and FileZilla for FTP.
Can you re-produce this problem?

Not using a Mac.. I tested these files before I packaged them up.. So no I can't reproduce this issue..

I went through and compared all files, and it seems the following files are either encoded wrong, or something else happened.
I just used the files from version 4.0.2 to replace these 3 files, and it all works good now.

The files at fault:

/admin/super_batch_pages.php
/admin/super_shipping_label.php
/admin/packingslip.php

Let me know if you want anymore information.

There are NO SIGNIFICANT differences in theses three files between the 4.02 version on my site and the 4.0.3 version in the Zen Cart downloads.. The ONLY material differences between 4.0.2 and 4.0.3 are changes to some language files and the auto-installer files required to make other admin profiles work properly with Super Orders.. whatever issues you are experiencing may be as a result of a corrupted download or FTP upload corruption.. I cannot reproduce any issues as you have described..

[badarac]

Not using a Mac.. I tested these files before I packaged them up.. So no I can't reproduce this issue..

There are NO SIGNIFICANT differences in theses three files between the 4.02 version on my site and the 4.0.3 version in the Zen Cart downloads.. The ONLY material differences between 4.0.2 and 4.0.3 are changes to some language files and the auto-installer files required to make other admin profiles work properly with Super Orders.. whatever issues you are experiencing may be as a result of a corrupted download or FTP upload corruption.. I cannot reproduce any issues as you have described..

Hi Diva,
Is there a database change I need to make to get 4.02 to work with the other admin profile?

[DivaVocals]

Hi Diva,
Is there a database change I need to make to get 4.02 to work with the other admin profile?

I did not create any kind of 4.02 to 4.03 patch fileset..

to update 4.0.2 to 4.0.3, download 4.0.3.. Login into admin.. re-upload all the files in the "Base Files" folder -- making sure to make all the correct admin and template folder changes as requires.. (I am in the airport and I cannot remember ALL the file changes.. I just know they are in the "Base Files" folder). Click any link in the admin to re-run the auto-installer.. Should make all the changes you are looking for..

ETA: the invoice file in the "Core Files" folder also changed.. Just to be SURE you got ALL the changes.. I would simply just re-install the entire package..

[cherven]

Thank you! Your set of files were the proper solution for all the issues I was having, and everything is now working correctly!

Your welcome! Let us know if you find anymore bugs.

[selcyis]

Hello, I'm running zen cart 5.1 and just installed Super Orders 4.0. Once I place lcsd_merged_packing_slips.php, My admin area becomes blank. You said to look in the cache folder for the log files but I dont see the log files. I see a cache folder in my root but no log file.
can you help?

[selcyis]

Hello, I'm running zen cart 5.1 and just installed Super Orders 4.0. Once I place lcsd_merged_packing_slips.php, My admin area becomes blank. You said to look in the cache folder for the log files but I dont see the log files. I see a cache folder in my root but no log file.
can you help?

Here the log file from this error.
[19-Dec-2012 20:17:17] PHP Parse error: syntax error, unexpected '.' in /home/MYWEBSITE/public_html/MYWEBSITE_backend/includes/classes/fpdf/fpdf.php on line 1047

[DivaVocals]

Here the log file from this error.
[19-Dec-2012 20:17:17] PHP Parse error: syntax error, unexpected '.' in /home/MYWEBSITE/public_html/MYWEBSITE_backend/includes/classes/fpdf/fpdf.php on line 1047

And what Super Order 4.0 version are you running?
What is the code on line 1047 in the /home/MYWEBSITE/public_html/MYWEBSITE_backend/includes/classes/fpdf/fpdf.php file?

When reporting errors you want to provide as MUCH information as possible..