Edit Orders v4.0 Support Thread

[Scott_B]

If you follow the instructions you will,

Login into your admin
Upload the EO files
Click ANY LINK in your admin to install

This is all laid out in the readme file.. If any part of the install instructions are not clear it helps if you can let me know what section you need clarification on..

I followed the instructions in the readme. I renamed the folders to my admin folder name, I logged into the admin panel, I uploaded the two folders to the root of my store and in the admin panel clicked on a link, in my case I just clicked on admin home. But its seems nothing happened, I waited for over 20mins and never got a confirmation message.

Is there way to manually install this without using the auto-install which for some reason is not working .

Thank you
Scott

OK well scratch my question, I got it all working.

First I realized I was supposed to upload the contents of the folder I renamed not 1_Base_Files\<Admin Folder Name>
Second when I tried uploading the contents of the folder I was getting permission errors which is because of file permissions I set on the admin folder.

Once I got those two things done everything installed and worked like a charm.

Thanks
Scott

[ShopVille]

Hello,

I'm using Edit orders v4.0 on my shop running 1.5.0, everything is working perfect except that most of the times when i edit a order taxes get messed up,

I have 2 taxes and both become the same amount which is both taxes combined,

For ex. if TAX 1 is $1.75 & TAX 2 is $3.49 when i edit both will be $5.24 to a total of $10.48 in taxes,

Please advise

Thanks

[DivaVocals]

Hello,

I'm using Edit orders v4.0 on my shop running 1.5.0, everything is working perfect except that most of the times when i edit a order taxes get messed up,

I have 2 taxes and both become the same amount which is both taxes combined,

For ex. if TAX 1 is $1.75 & TAX 2 is $3.49 when i edit both will be $5.24 to a total of $10.48 in taxes,

Please advise

Thanks

There's a post in this support thread outlining all the known issues with Edit Orders with regards to taxes and such.. please search for it and see if the issue you are having is covered..

[joew36]

We've gone through the thread and don't see any mention of the issue we're having. We have 1.5.1 zen cart and the 1.5.0 Edit Orders installed.

When using a discount code or gift voucher after editing the order the values are changed and wrong.

We do charge tax on shipping in our state. If an order is placed with PayPal or a credit card, we can edit the order. It is only when a discount code or gift voucher is used that the totals end up wrong after editing.

We have changed the setting under configuration to add the tax to shipping. We're thinking it has to do with the sort order of the Payment Total modules but have not had any luck fixing it.

Has anyone else seen this?

[DivaVocals]

We've gone through the thread and don't see any mention of the issue we're having. We have 1.5.1 zen cart and the 1.5.0 Edit Orders installed.

When using a discount code or gift voucher after editing the order the values are changed and wrong.

We do charge tax on shipping in our state. If an order is placed with PayPal or a credit card, we can edit the order. It is only when a discount code or gift voucher is used that the totals end up wrong after editing.

We have changed the setting under configuration to add the tax to shipping. We're thinking it has to do with the sort order of the Payment Total modules but have not had any luck fixing it.

Has anyone else seen this?

Please search this thread for the "Known Issues" post.. It's possible that your issue is one of the known issues with regards to taxes and other calculations..

[lhungil]

...We've gone through the thread and don't see any mention of the issue we're having. We have 1.5.1 zen cart and the 1.5.0 Edit Orders installed.

When using a discount code or gift voucher after editing the order the values are changed and wrong.

We do charge tax on shipping in our state. If an order is placed with PayPal or a credit card, we can edit the order. It is only when a discount code or gift voucher is used that the totals end up wrong after editing.

We have changed the setting under configuration to add the tax to shipping. We're thinking it has to do with the sort order of the Payment Total modules but have not had any luck fixing it...

In the readme there is a section "Potential Future Enhancements". One of the items on the list is "Improved tax support". Currently Edit Orders does not utilize Zen Cart's order_totals modules (it does it's own math) and there are some known problems with tax calculation. Changing sort_orders (or module tax basis / tax calculation) in "Modules > Order Totals" will have no effect.

It has been awhile since I have reviewed the Edit Order 4.0 code base. If I am remembering correctly the following is how tax is calculated. Note the items in parenthesis.

Currently when you click "update" Edit Orders: calculates the tax due for each product (and adds them together), for discount items such as ot_gv it determines the percentage of the order affected and removes that amount from the tax (yes always removes tax for discounted amounts), calculates the shipping tax based upon the supplied tax rate (on the Edit Orders page), and then adds the shipping the tax directly to the tax column (no separate tax line).

[chadderuski]

Super Orders, Edit Orders, OR Both:

I hope I can explain this clearly... I have a new client that's excited to do something new from their old site running on Interchange. They have an odd way of processing orders:

1. They use cart to put together order, checkout with credit card info capture via a checkout form, but NO SHIPPING COSTS added yet.

2. The order and credit card info gets encrypted "somehow" and sent to the and they open this pgp encrypted email
and then enter the order into their "main" system.

3. They then calculate the shipping and contact the customer to confirm order.

4. Once order is confirmed, the use Costco/Elavon to charge the card.

They are quite adamant that this is the work flow that they want to use. So I was wondering if Super Orders/Edit Orders can handle this ... or if this is something that is more a credit card processing end of things.

Hope someone can point me in the right direction. I'd hate to do a bunch of work to just end up say "can't do that with zen cart"...

Appreciate any advice!

-chadd

[DivaVocals]

Super Orders, Edit Orders, OR Both:

I hope I can explain this clearly... I have a new client that's excited to do something new from their old site running on Interchange. They have an odd way of processing orders:

1. They use cart to put together order, checkout with credit card info capture via a checkout form, but NO SHIPPING COSTS added yet.

2. The order and credit card info gets encrypted "somehow" and sent to the and they open this pgp encrypted email
and then enter the order into their "main" system.

3. They then calculate the shipping and contact the customer to confirm order.

4. Once order is confirmed, the use Costco/Elavon to charge the card.

They are quite adamant that this is the work flow that they want to use. So I was wondering if Super Orders/Edit Orders can handle this ... or if this is something that is more a credit card processing end of things.

Hope someone can point me in the right direction. I'd hate to do a bunch of work to just end up say "can't do that with zen cart"...

Appreciate any advice!

-chadd

Super Orders and Edit Orders are post order admin tools.. there is no credit processing that happens in either of these mods..

[chadderuski]

Super Orders and Edit Orders are post order admin tools.. there is no credit processing that happens in either of these mods..

Yes, I do understand that. I see that v1.5 can do partial/full refunds and also void a transaction which has not yet been settled, or an authorization which has not been captured.

How can I add shipping cost after the order has been placed? Something like an "Update Transaction"? Is there another mod that can do that if neither of these do?

-chadd

[DivaVocals]

Yes, I do understand that. I see that v1.5 can do partial/full refunds and also void a transaction which has not yet been settled, or an authorization which has not been captured.

If you are talking about the "grey" payment notifications section on the orders.php page that appears when orders are paid via credit card and PayPal, that is default Zen Cart functionality and it was not added by Super Orders (and it certainly isn't part of Edit Orders). How the notification features work depends entirely on the payment processor. In other words those features work differently with Authorize.net than they do with PayPal. If you need more understanding on this default functionality I'd create a new thread and inquire.. you might also do a search for notifications.php and see if you find anything that might be helpful.

All Super Orders functionality (including the "Payments" feature) is nothing more but simple post sale accounting and order management record keeping functionality (record payments, credits, cancel orders, etc). Edit Orders allows you to edit an order post sale.. None of the features of either mod is not tied to any payment processor or shipping modules of any kind.

How can I add shipping cost after the order has been placed? Something like an "Update Transaction"? Is there another mod that can do that if neither of these do?

You can probably use Edit Orders to add other costs to an order after the fact..