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  1. #721
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by izar74 View Post
    Hi all,

    i've installed a new zen cart 1.5.4 and add the Edit Order module along with Rewar point, again . It works well except for one little thing, here two images to explai it simly:
    Here before i modified the order:
    Attachment 15114

    Here after the edit.
    Attachment 15115

    The last line "Punti guadagnati" (Earned Reward Points) got the symbol even if i completely ignore that field (i just modified from 3 to 5 the shipping cost).
    Is there a way to avoid this?
    It's a known issue with Rewards Points.. I think there is a fix for this posted on the Rewards Points support thread.. not really an Edit Orders issue..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #722
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    It's a known issue with Rewards Points.. I think there is a fix for this posted on the Rewards Points support thread.. not really an Edit Orders issue..
    Hi Diva ,

    i found the culprit, in \admin\edit_orders.php line 432 is:
    PHP Code:
    $order_total['text'] = $currencies->format($order_total['value'], true$order->info['currency'], $order->info['currency_value']); 
    tell me if i get it right, basically It take the order_total['value'] and put it in the order_total['text'] after formatting it with currencies.

    Would something like
    PHP Code:
    $order_total['text'] =  $order_total['value']; 
    do the same but without formatting?

    Thanks

  3. #723
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by izar74 View Post
    Hi Diva ,

    i found the culprit, in \admin\edit_orders.php line 432 is:
    PHP Code:
    $order_total['text'] = $currencies->format($order_total['value'], true$order->info['currency'], $order->info['currency_value']); 
    tell me if i get it right, basically It take the order_total['value'] and put it in the order_total['text'] after formatting it with currencies.

    Would something like
    PHP Code:
    $order_total['text'] =  $order_total['value']; 
    do the same but without formatting?

    Thanks
    Nope.. The fix would NOT be in the \admin\edit_orders.php file at all.. because like I said.. It's not an Edit Orders issue.. It's a Rewards Points issue..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #724
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Nope.. The fix would NOT be in the \admin\edit_orders.php file at all.. because like I said.. It's not an Edit Orders issue.. It's a Rewards Points issue..
    Sorry Diva, maybe i'm a little odd buy i cannot understand how this error could be related to Reward Point... It ěs generated when i edit an order using Edit order...
    Maybe I explained bad..
    1. I put ad order
    2. I went to admin and edited the order using Edit order to change the shipping price
    3. After udating i saw that in the field of the points there was a "€" more" , added by the editing. Checking the database i found that the Value field was unchanged, but the TEXT field had a "€" (i'm referring to the order_total table in the database).

    The thing that i'm traying to say is that the Reward point module is not involved after i put the order, all the admin part regards the edit order module. It is the Edit Order module that Edit the fields and modified it... or my logic is wrong?

    By the way thanks for the advice

  5. #725
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    Default Re: Edit Orders v4.0 Support Thread

    The issue you are reporting is caused by the way Reward Points was implemented. This is not a bug in Edit Orders.

    There is a long dicsussion about the issue in the Reward Points thread. The discussion includes known workarounds (and the issues introduced by the workarounds). The discussion also includes the WHY and suggestions for improving / refactoring a future version of Reward Points.

    Further discussion on the topic of Reward Points should occur in the Reward Points support thread.

  6. #726
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    Default Re: Edit Orders v4.0 Support Thread

    The site I manage has a lot of call for price products. We've begun to input the orders with the Edit Orders/Super Orders modules. I see from the support thread that these modules don't actually process the credit cards. Is it possible to make this happen (we use usaepay for credit card processing)? Any help would be appriciated.
    Thanks,
    Tadj

  7. #727
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by Tadj Hemingway View Post
    The site I manage has a lot of call for price products. We've begun to input the orders with the Edit Orders/Super Orders modules. I see from the support thread that these modules don't actually process the credit cards. Is it possible to make this happen (we use usaepay for credit card processing)? Any help would be appriciated.
    Thanks,
    Tadj
    You will need custom code to process credit cards from the back end.. not likely that anyone will do this development for free..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #728
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by lhungil View Post
    Thank you for confirming my suspicion. I have a few guesses as to the cause, but will need time to investigate further in order to determine the cause and best fix.
    Have you had a chance to make any progress on the fix for this?

  9. #729
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    Default Re: Edit Orders v4.0 Support Thread

    Since I can't get the calculations to work right with EO 4.1.4, I uninstalled and installed EO 4.0.4. When I load the edit orders page, I'm getting "Failed to connect database:opai" at the advanced attributes editor. Anyone have any idea why this would happen?

  10. #730
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    Default Re: Edit Orders v4.0 Support Thread

    Edit Orders 4.0.x is not compatible with Zen Cart >= 1.5.2.

 

 

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