FAQ Module [Support]

[wmorris]

Ok,,, I have managed to get the new SQL installed but both main page and admin login page are still blank. I need help fixing this problem.

[wmorris]

Ok,,, I did a Debug:

[19-Dec-2012 23:50:56] PHP Fatal error: Cannot redeclare zen_get_faq_category_tree() (previously declared in /home/hkeaton/public_html/morrisgiftshop.com/store/includes/functions/extra_functions/faq_manager_functions.php:43) in /home/hkeaton/public_html/morrisgiftshop.com/store/includes/functions/extra_functions/faq_manager.php on line 99

[curlydan]

Ok,,, I did a Debug:

[19-Dec-2012 23:50:56] PHP Fatal error: Cannot redeclare zen_get_faq_category_tree() (previously declared in /home/hkeaton/public_html/morrisgiftshop.com/store/includes/functions/extra_functions/faq_manager_functions.php:43) in /home/hkeaton/public_html/morrisgiftshop.com/store/includes/functions/extra_functions/faq_manager.php on line 99

Hey all,

I installed the FAQ manager add-on, in my 1.5.0 and everything on the admin side is OK, however I do not know where to find the FAQ page on my actual website? I even checked the site map and could not find any link to the page. Any suggestions?

I am new.

[PeauProductions]

In the FAQ section of your admin, do you have the option 'Display FAQ Name'? If yes, does it have a value of more than 0?

No, that is not an option, see picture of what my admin looks like here:

https://www.dropbox.com/s/r8w8v0ayllc2oq3/faq.PNG

[curlydan]

Hey all,

I installed the FAQ manager add-on, in my 1.5.0 and everything on the admin side is OK, however I do not know where to find the FAQ page on my actual website? I even checked the site map and could not find any link to the page. Any suggestions?

I am new.

Does anyone have suggestions? I am unsure abotu where I can find the FAQ's page on my actual website. I created categories and uploaded info on the admin side but cannot find it in a sidebar or in any links from the main page or sitemap.

Some help would be appreciated thanks

[curlydan]

Does anyone have suggestions? I am unsure abotu where I can find the FAQ's page on my actual website. I created categories and uploaded info on the admin side but cannot find it in a sidebar or in any links from the main page or sitemap.

Some help would be appreciated thanks

Anyone with any help on this matter?

[kamelion0927]

Anyone with any help on this matter?

Please read the Read Me (as you should be doing before you install any mod). In the read me, there are instructions on how to create a link to your FAQ pages.

[kamelion0927]

No, that is not an option, see picture of what my admin looks like here:

https://www.dropbox.com/s/r8w8v0ayllc2oq3/faq.PNG

If you don't have the option, then the SQL wasn't run correctly. If you haven't created any FAQs, then just run the uninstall SQL and then run the install SQL.

If you have created FAQs, you will simply need to add the option by going into your database.

If you need further help on how to add to your database, I'll try to guide you.

[kamelion0927]

Ok,,, I did a Debug:

[19-Dec-2012 23:50:56] PHP Fatal error: Cannot redeclare zen_get_faq_category_tree() (previously declared in /home/hkeaton/public_html/morrisgiftshop.com/store/includes/functions/extra_functions/faq_manager_functions.php:43) in /home/hkeaton/public_html/morrisgiftshop.com/store/includes/functions/extra_functions/faq_manager.php on line 99

Anytime you get a blank page, it means that the module wasn't installed correctly. I've found the best way to figure out what didn't go right is to COMPLETELY remove all of the files associated with the mod and then reinstall.

[wmorris]

I had an old FAQ's mod from the version 1.3 that wasn't removed do you think that could be the problem?