Customers get thrown out of the ordering process

[Leisure-B]

Hi there,

We've been running a copy of zen-cart 1.3.9h for about half a year now, and every now and then we had complaints by the customers that they get thrown back to the shoppingcart after trying to confirm their payment method. At first I thought this was a problem with cookies, but since we've had a little discount action going down this week, with the according increase in orders, a lot more complaints about this problem have been coming in.

Any help or pointers are much appriciated.

Best wishes,

Gerrit

link: http://www.klocke-online.de/index.php?main_page=index

[Leisure-B]

FIXED

Seems like my modifications were the cause, very sorry to bother anyone. Please delete this post.

[swguy]

Please post a little more detail on the root cause and how you diagnosed it; this will help other people who find themselves in trouble. Thanks!