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  1. #1
    Join Date
    Oct 2012
    Location
    St. Catharines, ON Canada
    Posts
    91
    Plugin Contributions
    0

    Idea or Suggestion Wasn't getting cart emails for awhile. Can I see what was missed?

    We have recently had some problems with the cart not sending emails.
    I have since fixed the issue and we are not receiving the test messages but I was wondering if there is any place where I can check to see what mail we may have missed while this problem was going on.
    Is there a file or anything that emails are saved in?

    Thanks

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: No cart emails

    1. You said you're using v1.3.8a. If that's true, then you REALLY need to upgrade your site ASAP to protect yourself from the security vulnerabilities that were in that version (it was released in 2006/2007).

    2. If your store had Email Archiving turned on (Admin->Configuration->Email Options), then you can use the Email Archive Manager plugin to view those emails.
    But if you had that archiving setting set to false, then there is no history kept.
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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