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  1. #1
    Join Date
    Dec 2005
    Location
    SWFL
    Posts
    469
    Plugin Contributions
    0

    Default Downloads: Error for .prc e-book file type download

    Hi All,

    On my store I sell downloadable files, including e-books. I am encountering a problem ONLY when people purchase the .prc file type.

    File types of .epub, .pdf, and .zip work fine. You can click on the download button and those file types download fine.

    However, when someone purchases a .prc file type, if they left click on the Download button, they get a Forbidden message.

    I can duplicate it. However, I'm also able to go back and use a RIGHT click and use Save Link As or Save Target As and it will download. However, this doesn't help me with upset customers who aren't reading the warnings to use a right click instead of a left click.

    Any thoughts on how to fix this? Or is this a bigger issue that will require a bug fix? (Yes, I'm updating to the latest version next week, but I've got too much going on this weekend to do it.)

    Thanks,
    Lesli.
    Last edited by madmumbler; 20 Oct 2012 at 02:24 PM. Reason: Clarity.
    Lesli in SW Florida ~ writer, teacher, and dodging hurricanes!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Downloads: Error for .prc e-book file type download

    You will find in the directories:
    /pub
    /download

    the file:
    .htaccess

    In these files you will see two lines similar to:
    Code:
    <FilesMatch ".*\.(zip|ZIP|gzip|pdf|PDF|mp3|MP3|swf|SWF|wma|WMA|wmv|WMV|wav|epub)$">
    Following the pattern, you need to add your file extensions to these, then load them to your server ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #3
    Join Date
    Dec 2005
    Location
    SWFL
    Posts
    469
    Plugin Contributions
    0

    Default Re: Downloads: Error for .prc e-book file type download

    YAY! That fixed it! Thank you!!
    Lesli in SW Florida ~ writer, teacher, and dodging hurricanes!

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Downloads: Error for .prc e-book file type download

    You are most welcome ... glad that this is now working properly for you ... thanks for the update ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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