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  1. #1
    Join Date
    Jun 2010
    Posts
    207
    Plugin Contributions
    1

    Default Some products will not display table shipping rates

    Hello,

    Some of the products on my site will not pull in the Table rate shipping costs in the shipping estimator and in the cart itself (giving the error message "Sorry, we are not shipping to your region at this time.". It seems to be pretty random. For instance, if you have any of the single-jar products from this category in your cart (http://tinyurl.com/8cdfp3y), the shipping rates do work, but if you only have products from this category in your cart (http://tinyurl.com/bkzez3p), it throws the error.

    I checked in the db... all of my products have the same product type, all of them have quantity available, all of them are set to "0" for "always free shipping"... I am stumped!

    Here is the Table rate info: 24:9.95,59:14.95,75:14.95,144:22.95 (by price). I also activated the Flat Rate and Per Item shipping modules, and the same issue occurs with those as well.

    Any ideas?

    Thanks!

  2. #2
    Join Date
    Jun 2010
    Posts
    207
    Plugin Contributions
    1

    Default Re: Some products will not display table shipping rates

    Quote Originally Posted by hockey2112 View Post
    Hello,

    Some of the products on my site will not pull in the Table rate shipping costs in the shipping estimator and in the cart itself (giving the error message "Sorry, we are not shipping to your region at this time.". It seems to be pretty random. For instance, if you have any of the single-jar products from this category in your cart (http://tinyurl.com/8cdfp3y), the shipping rates do work, but if you only have products from this category in your cart (http://tinyurl.com/bkzez3p), it throws the error.

    I checked in the db... all of my products have the same product type, all of them have quantity available, all of them are set to "0" for "always free shipping"... I am stumped!

    Here is the Table rate info: 24:9.95,59:14.95,75:14.95,144:22.95 (by price). I also activated the Flat Rate and Per Item shipping modules, and the same issue occurs with those as well.

    Any ideas?

    Thanks!


    Ugh... my issue was that I used "GIFT" as part of the Product Models for those products that were having this issue. I always forget that the Zen Cart system automatically makes such products into gift certificates, which then precludes them from being subject to the shipping charges. I removed "GIFT", and that fixed the "issue".

 

 

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