Paypal address error

[kitcorsa]

Got a message from a customer today that i can't seem to figure out or replicate.

"When trying to place an order I get to the very end and when I try to pay for the order it takes me back to the first screen and tells me that the delivery address is not on my paypal acc?" "I use this paypal account all the time."

any ideas??

[kitcorsa]

any one??

[kobra]

tells me that the delivery address is not on my paypal acc?

Can you ask them if the address they entered on your ZenCart account is one associated with their PayPal account?

[kitcorsa]

yeah all checked out etc, not had the problem since... might of been a paypal glitch