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  1. #1
    Join Date
    Nov 2012
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    2
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    Default Copy product not working

    I am trying to copy a product.
    I click on the blue C icon to the right of the product which takes me to the "Copy To" area.
    I then click the "Duplicate Product" option and click Copy
    The following error appears in a new window: WARNING: An Error occurred, please refresh the page and try again.
    Can anyone help me figure out what is wrong.
    Thx

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Copy product not working

    When you select reply - scroll up and see posting tips and provide the information
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Nov 2012
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    2
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    Default Re: Copy product not working

    Any suggestions?

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Copy product not working

    Any suggestions?
    When you select reply - scroll up and see posting tips and provide the information
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Apr 2012
    Posts
    10
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    0

    Default Re: Copy product not working

    Quote Originally Posted by Davebfoster View Post
    I am trying to copy a product.
    I click on the blue C icon to the right of the product which takes me to the "Copy To" area.
    I then click the "Duplicate Product" option and click Copy
    The following error appears in a new window: WARNING: An Error occurred, please refresh the page and try again.
    Can anyone help me figure out what is wrong.
    Thx
    I am having the same issue as Davebroster when trying to copy a product. I'm using v1.5 (original install) and I have added multiple plug-ins with no issues. I don't add product often, but the last time I tried to copy a product about a month ago, I got the same error message. It had worked fine previously, but I don't have a timeline for when this issue started. I'm assuming that something in the original ZenCart files is corrupted, but have no clue which file. If someone could tell me which file(s) I need to copy over I would appreciate it. (http://shamansmarketplace.com)

    Thanks
    Debbie

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Copy product not working

    Quote Originally Posted by shamanicconnection
    I have added multiple plug-ins with no issues
    Well you do have an issue - what plugins have you installed?
    Zen-Venom Get Bitten

  7. #7
    Join Date
    Apr 2012
    Posts
    10
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    0

    Default Re: Copy product not working

    The only thing I've added in the last 6 months (it was definitely working then) was a update on Edit Orders, and then Admin New Order and Admin New Customer. Here is a list of the core files they effected, nothing that should create this issue.
    /includes/classes/order_total.php
    /includes/classes/shipping.php
    /admin/orders.php
    /admin/includes/init_includes/init_currencies.php
    /admin/includes/languages/english/orders.php
    /admin/customers.php
    /admin/includes/functions/html_output.php
    /admin/languages/english.php
    /admin/includes/init_includes/init_currencies.php
    /admin/includes/languages/english/customers.php
    /includes/classes/order_total.php

  8. #8
    Join Date
    Feb 2012
    Location
    mostly harmless
    Posts
    1,809
    Plugin Contributions
    8

    Default Re: Copy product not working

    Usually when an error such as the above occurs, Zen Cart 1.5.x records what the error was. Can you post the contents of any Zen Cart "debug" files and any "PHP" or "server" error logs.

    Please determine the exact versions of your Zen Cart installation and all installed plugins... Note any other ways in which your Zen Cart installation may be different from a "clean" installation of Zen Cart using zc_install...

    Providing the above information will aid those who volunteer their time in their attempt to help you with the issue(s) you are encountering. Above the box you are typing in to reply... One can find the "Posting Tips" section. There are a number of other questions found in this section which are helpful to have answered... If any apply please respond to kobra's request to read and post answers found in the "Posting Tips". Thank You!
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

 

 

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