TAX sometimes not added
My shop only has two zone definitions and 10 Zones
I created two accounts for myself (when I started 2 years ago) and use that to test.
I only had to add tax in September this year, the web site started in Nov 2010
If I place an order with my test account everything works fine
BUT sometimes when some clients place an order it shows "sales tax" on the form but the amount is zero.
All my products are in a tax class
Tax Rates have been set up for both zone definitions.
I then changed my "Basis of tax" for both product and shipping tax from "Shipping" to "store"
This to me would be the logical way that everybody will pay tax because tax will be calculated according to
the location of the store. BUT still with basis of tax set on store I had 3 more orders this morning without tax. Before I changed anything I first placed a test order and on my test order tax was added.
I now took the last three orders where tax were not added in in the database table "address_book" compared the entries of those addresses to the entries in my two test profiles. All of them have entries at the same place. The only entries which is different is the "entry_zone_id" I guess because they in different zones than me.
I see at all addresses the "entry_state" field is empty. I do not think that can be a problem because on my two test account those are also empty
I do not know where to look any further.
Is there any other place where I can look which will effect this
Only Dead Fish go with the flow
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