Starting at:$Wrong - Priced by Attributes/Option Values Issue

[kcb410]

Hello Everyone,

I'm getting a random issue the 'Starting at:' being calculated incorrectly. All of of my products are set to 'Priced by Attributes' with numerous options and options values all set to be "included in the base price" . My understanding is that Zen Cart should take the lowest price for of each option and add them up to calculate the 'Starting at:' price. Most of my products work exactly this way, however some just don't, an example is found here:

http://www.kcbgraphics.com/index.php?main_page=product_info&cPath=17_208_213&products_id=2060

The lowest price for this should be 'Starting at:$6.56' but instead it includes a $25.00 charge included under 'Is Design Required' for price of $31.56. If I set this option value to 'Not Included in Base Price' in the Attributes Controller it calculates correctly. If I compare this product to others that function correctly there appears to be no difference between their settings.

What's the best way to correct this glitch/anomaly?
Any help or comment would be appreciated. Thank you.

[Ajeh]

Actually, it appears to be adding in the two $15.00 prices to the $6.56 ...

Check that all of the Attributes are marked as:
Include in Base Price
When Priced by Attributes YES

[kcb410]

Actually, it appears to be adding in the two $15.00 prices to the $6.56 ...

Check that all of the Attributes are marked as:
Include in Base Price
When Priced by Attributes YES

Hi Linda,

Thank you for the reply.

If it was adding the $15.00 prices x 2 + 6.56 that would be $36.56, I'm seeing $31.56.

All of the attributes associated with this product look like this:


And I've got them set as 'Priced by Attributes' as shown here:


Any other thought on what might cause it?
Thanks Linda.

Paul

[Ajeh]

More coffee ... that's the ticket ...

You have the Option Names:

Is Design Required:

Choose your Proof:

Choose your Production Time:


What are the settings on those Attributes ... you only showed some of them ...

[kcb410]

Hi Linda,

They're all the same as shown here:

[Ajeh]

Just for giggles and grins ... can you edit this Product and make sure that its Product Price is set to 0.00 ...

[kcb410]

Just for giggles and grins ... can you edit this Product and make sure that its Product Price is set to 0.00 ...

Sure no problem....Done, but no change to the price.

[Ajeh]

I really am not seeing the problem with this ...

Is this a Clean v1.5 or an Upgraded version?

If you switch to Classic Template, does anything change?

[Ajeh]

What are your Attribute settings on:
Holiday Wine Bag products_id 2048

What are your Attribute settings on:
Neoprene Bottle Cooler products_id 647

[kcb410]

I really am not seeing the problem with this ...

Is this a Clean v1.5 or an Upgraded version?

If you switch to Classic Template, does anything change?

I upgraded from 1.39h to 1.50 5 days ago....