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  1. #1
    Join Date
    Nov 2012
    Posts
    27
    Plugin Contributions
    0

    Default Problems with Big Royal Mail

    Hi All,

    I installed this mod last night but when I check a shipping price in my shop, the estimator doubles the price and says

    Royal Mail 1st Class Recorded Signed For ™ "Packet" (Great Britain and Northern Ireland only in 2 boxes )

    I have temporarily halved the price in the settings so it doubles to the correct price but the 'only in 2 boxes' text is still there.

    Can anybody tell me what I've done wrong? Or how to remove the 'only in 2 boxes' text?

    Thanks!

    DD

  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
    Posts
    10,262
    Plugin Contributions
    3

    Default Re: Problems with Big Royal Mail

    There are PACKAGING settings you need to configure in:

    ADMIN >>> CONFIGURATION >>> SHIPPING/PACKAGING

    You need to adjust the TARE values, and set minimum box weights. This feature allows store owners to factor in the WEIGHT of packaging materials to add to the total CART weight.

    How you manipulate these variable depends on your own unique circumstances.
    19 years a Zencart User

  3. #3
    Join Date
    Nov 2012
    Posts
    27
    Plugin Contributions
    0

    Default Re: Problems with Big Royal Mail

    Thank you. It's working perfectly now :)

 

 

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