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  1. #1

    Default Error when trying to run setup

    Hello
    I am getting the following error when I run the index.php


    Fatal error: require() [function.require]: Failed opening required 'includes/templates/template_default/templates/tpl_php_version_problem.php' (include_path='.;D:\xampp\php\pear\') in D:\xampp\htdocs\Vendweb\catalog\zc_install\includes\application_top.php on line 21



    Any help would be great.
    Thanks
    Lindel

  2. #2

    Default Re: Error when trying to run setup

    After looking at the error it says it failed to open the file
    tpl_php_version_problem.php

    But I looked and that ifle is in the directory so I do not know why it would not run that file.
    It says the file is used to see if the PHP is out of date but the version on my server appears to be 5.3 so that should be good.
    Any one know what may be causing this error?
    Thanks
    lindel

  3. #3
    Join Date
    Aug 2005
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    Arizona
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    Default Re: Error when trying to run setup

    I looked and that ifle is in the directory so I do not know why it would not run that file.
    What size is it in bytes??
    Zen-Venom Get Bitten

  4. #4

    Default Re: Error when trying to run setup

    Hello Kobra
    It is 2518
    I thought it may be corrupt so I re downloaded it and made sure the file sizes were the same
    Same problem after replacing the file.
    Thanks
    Lindel

  5. #5
    Join Date
    Jan 2004
    Posts
    66,373
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    274

    Default Re: Error when trying to run setup

    Well, the file it's trying to load is only ever accessed if there's a PHP version compatibility problem on your site.
    What version of PHP are you using?
    .

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