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  1. #1
    Join Date
    Jan 2013
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    7
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    Default Logging in issues admin/customer

    Everything has been working great Until I tried to login tonight and do some more editing and adding to the products. I tried to login to the admin panel. It just kept re looping me back to the login page with the fields empty.

    I tried to send a email to myself for the forgotten password. It may have changed the password but I didn't receive a email.

    I tried to login as a customer (which I have a account), I get your session is expired. I try to send a email to recover the password and it loads the whoops, your session has expired.

    Anyone know how to fix this? I was using it just fine less than 12 hours ago, I didn't make any changes to cause this.

    Installed FTP > zc_install, followed the read me to the letter.
    Installed a template Abbington Mega, followed the read me to the letter
    It worked like a champ for over a week up until 12 hours ago.

    I logged in 12 hours ago, changed 2 prices of products, logged out, now can't log in.

  2. #2
    Join Date
    Jan 2013
    Posts
    7
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    0

    Default Re: Logging in issues admin/customer

    So nobody knows the answer how to fix this?

  3. #3
    Join Date
    Jan 2004
    Posts
    66,364
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    Plugin Contributions
    274

    Default Re: Logging in issues admin/customer

    Your symptoms are classic symptoms of the store being unable to start a "session" which identifies your browser to your store.
    This is commonly caused by either a change in SSL settings in your store (ie: when you change the ENABLE_SSL or HTTPS_SERVER settings), or by setting "Private Browsing" mode to on (also called Incognito Mode in some browsers). Can sometimes be caused by corrupt cookies in your browser, in which case clearing your browser cache and cookies and restarting your browser (not just reloading the "tab") usually solves the problem.

    The following FAQ articles may relate to your situation:
    http://www.zen-cart.com/content.php?...working-for-me
    http://www.zen-cart.com/content.php?...lling-zen-cart
    http://www.zen-cart.com/content.php?...rying-to-login
    .

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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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