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  1. #11
    Join Date
    Feb 2011
    Location
    Lumberton, TX
    Posts
    525
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    0

    Default Re: Orders not showing up at all but payments are .Help!

    Quote Originally Posted by britt View Post
    My past orders that were placed this morning had to be refunded and redone by the customer. It was embarrassing to ask them that, but oh well. Luckily I didn't have too many.

    I know you can remove that pesky "check out with PayPal" button in the module then it won't skip the shipping address and all that. But you have to be using v1.3.9h or newer to remove it through the module settings.
    Well it looks like its a problem with Paypal IPN system. All the IPNs for orders today are missing in My Paypal account.

  2. #12
    Join Date
    Aug 2010
    Posts
    8
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    0

    Default Re: Orders not showing up at all but payments are .Help!

    Yes, which is why I changed to PayPal Express Checkout.

  3. #13
    Join Date
    Feb 2011
    Location
    Lumberton, TX
    Posts
    525
    Plugin Contributions
    0

    Default Re: Orders not showing up at all but payments are .Help!

    on the phone with Paypal...they have an IPN Outage.....

    https://www.x.com/developers/paypal/...?view=overview

    is a link to the current status of the system. This is the actual message for IPNs https://www.x.com/content/update-2-i...ns-ipns-jan-27

  4. #14
    Join Date
    May 2008
    Posts
    51
    Plugin Contributions
    0

    Default Re: Orders not showing up at all but payments are .Help!

    This morning my missing 3 orders suddenly showed up . I had 3 email notifications of the orders from yesterday and they are now listed in my Order Admin page. I have not altered anything so was it the Paypal issue then?
    Thanks

  5. #15
    Join Date
    Feb 2011
    Location
    Lumberton, TX
    Posts
    525
    Plugin Contributions
    0

    Default Re: Orders not showing up at all but payments are .Help!

    Quote Originally Posted by SteveeF View Post
    This morning my missing 3 orders suddenly showed up . I had 3 email notifications of the orders from yesterday and they are now listed in my Order Admin page. I have not altered anything so was it the Paypal issue then?
    Thanks
    Steve,

    See my post above...if you are using Paypal Standard IPN....there was an outage with the IPN or "Instant Payment Notification" server. Basically, your store had an order but could not get the payment verification until the outage was fixed. Once the server came back up, my missing orders came back slowly over several hours newest first.

    Chris

  6. #16
    Join Date
    Apr 2009
    Location
    Neath, South Wales
    Posts
    53
    Plugin Contributions
    0

    Default Re: Orders not showing up at all but payments are .Help!

    Same happened to my missing oder notifications yesterday morning. Now its happening with Nochex!

 

 
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