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  1. #1
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    Default Two orders have completed PayPal payment but no record of the actual store order

    I have had two payments come through my site from PayPal saying Item Store Receipt (what a completed payment usually says) but I don't have the actual order in my admin or come to my email. The payments are there so they clicked 'Confirm Order' on the last page in order to be transferred to PayPal but the order doesn't exist.

    In modules, I'm using PayPal Website Payments Standard - IPN. Is there a better one that I could be using?
    Last edited by amyleew; 28 Jan 2013 at 10:08 PM.

  2. #2
    Join Date
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    Default Re: Two orders have completed PayPal payment but no record of the actual store order

    You're not alone. PayPal is having problems today with their IPN service. PayPal Status Page

    A far more reliable module is PayPal Express Checkout. Instructions: www.zen-cart.com/getpaypal


    http://www.zen-cart.com/showthread.p...ments-are-Help!
    .

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