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  1. #1
    Join Date
    Aug 2006
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    Default USPS: CommErr (should be 0): 6 - name lookup timed out

    As of today the logs show this error and USPS is causing our site to slow down at checkout and it comes back with no results:

    Feb 07 2013 19:45:52 -- CommErr (should be 0): 6 - name lookup timed out

    Im guessing its an issue on USPS's side but thought I would at least bring the error to everyones attention. I have had to disable to module for now.

  2. #2
    Join Date
    Jan 2004
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    Default Re: USPS: CommErr (should be 0): 6 - name lookup timed out

    Quote Originally Posted by Kamino84 View Post
    name lookup timed out
    "name lookup" occurs whenever a computer (your browser, or in the case of this USPS lookup, your server) attempts to find the IP address associated with the URL being accessed.

    For you to connect to www.zen-cart.com from your PC, your computer must first do a nameserver lookup to find out the correct address. And then it directs the request to the proper IP address. Same when your store attempts to contact USPS for a shipping quote.

    When your webserver can't perform a lookup, it means your server's internal nameserver service isn't operating properly. That could be caused by many things such as outdated DNS cache, a malfunctioning subsystem on the server, and more. ALL these things are up to your hosting company to resolve, because they're issues with your webserver.

    THE ONLY THING YOU CAN DO ABOUT IT is get your hosting company to fix the problem.
    .

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  3. #3
    Join Date
    Aug 2006
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    Default Re: USPS: CommErr (should be 0): 6 - name lookup timed out

    You are correct. After a days worth of being on the phone and 32 phone calls, the host found a busted switch on a hardware node that wasnt allowing outbound curl traffic.

 

 

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