Results 1 to 8 of 8
  1. #1
    Join Date
    Jun 2005
    Location
    Portland, OR
    Posts
    189
    Plugin Contributions
    0

    red flag Numinix Fedex and FedEx.com Server Not Responding

    Two days ago, my FedEx shipping estimator stopped working on my site. On checkout, rather than showing FedEx transit times and the ability to select a method, I now get a message that says "Sorry, the FedEx.com server is currently not responding, please try again later."

    www.phytoextractum.com

    Here's what I've done (and to no avail) to remedy this problem:
    1. Uninstalled & Reinstalled Numinix FedEx Module (1.4.2)
    2. Reverted all site code to a backup made a week before the issue started.
    3. Contacted FedEx to ensure they are receiving and sending data
    4. Contacted my webhost to ensure no changes have been made (Geekhost has been great.)
    5. Used a new account and meter number
    6. Repaired and Optimized DB


    No other changes have been made to my site. Anyone else ever run into this or have any ideas? I'm losing sales and in a panic!

    Thanks in advance.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    Probably good to set up some flat-rate or table-rate shipping options so your customers can continue purchasing while you sort out the problem with your FedEx mod.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jun 2005
    Location
    Portland, OR
    Posts
    189
    Plugin Contributions
    0

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    that's an excellent idea, especially at this point. thanks for the suggestion!

  4. #4
    Join Date
    Jun 2005
    Location
    Portland, OR
    Posts
    189
    Plugin Contributions
    0

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    Resolved. A difficult weekend, though.

    Geekhost narrowed this down to a bug with Soap, PHP 5.3.20 & 21 with BSD.

    Site had to be moved to another server.

  5. #5
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    Wow, that's a challenging combination of settings to narrow down to.

    Thanks for posting back.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Jun 2005
    Location
    Portland, OR
    Posts
    189
    Plugin Contributions
    0

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    a long weekend of divide and conquer. just glad it's working again.

  7. #7
    Join Date
    Jul 2009
    Posts
    101
    Plugin Contributions
    0

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    I came across this thread. Am trying to set up a FedEx module in Zen cart that shows up in the estimator and works with Shiprush. Could you tell me what you used for FedEx? Which add-on? national and international? I'd appreciate the help. Am trying to get an answer all day. Thank you much.
    Yolanda

  8. #8
    Join Date
    Jul 2009
    Posts
    101
    Plugin Contributions
    0

    Default Re: Numinix Fedex and FedEx.com Server Not Responding

    any help? I still need to set up FedEx in Zen Cart... urgently .. for regular FedEx shipping like ground, priority etc. national and international... which module is working if any? The Numinix? There seem to be problems with it. WHAT are you using for FedEx? Some of you must have it working.

    Thanks for your help!
    Yolanda

 

 

Similar Threads

  1. v151 FedEx SmartPost by Numinix
    By matzkemedia in forum Addon Shipping Modules
    Replies: 1
    Last Post: 28 Jun 2013, 07:45 PM
  2. v151 Numinix Fedex Web Services + Fedex LTL
    By Feznizzle in forum Addon Shipping Modules
    Replies: 4
    Last Post: 10 Jun 2013, 09:09 PM
  3. Numinix fedex label
    By icikite in forum Addon Shipping Modules
    Replies: 3
    Last Post: 5 Apr 2013, 11:42 PM
  4. v150 Numinix Fedex Module 1.30
    By Limitless in forum Addon Shipping Modules
    Replies: 2
    Last Post: 2 Oct 2012, 03:47 AM
  5. Fedex not responding to installation
    By queenpictoria in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 26 Sep 2008, 03:39 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR