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  1. #1
    Join Date
    Jan 2012
    Posts
    58
    Plugin Contributions
    0

    Default new USPS plug in is charging a higher shipping rate than the actual rate

    Hey I installed the new USPS plug in for my page www.floridasdying.com/catalog and I have noticed it is charging higher postage rates for overseas packages than it should be. An order that zencart acknowledges is just under 8 oz is charging over $17 for postage while the actual postage is closer to $12. These price hikes make business hard enough but these inflated prices are going to scare away the remaining overseas business I have. I reduced my handling charge to .50 when the new rates kicked in so I know that is not the problem. Is anyone else having similar problems? Does anyone know how to fix this problem

  2. #2
    Join Date
    Aug 2009
    Location
    North Idaho, USA
    Posts
    2,005
    Plugin Contributions
    1

    Default Re: new USPS plug in is charging a higher shipping rate than the actual rate

    I just added COP CITY/ CHILL PILLARS - "Held Hostage on Planet Chill" LP Item weight 0.5625 pounds

    to the cart and asked for an estimate to Australia.

    Shipping Estimator shows: 1.12 pounds so I assume that you have a tare weight of a bit over half pound being added for packaging.
    Shipping Estimator quotes: $18.95 FirstClass

    USPS.com quotes $18.60 for a 1.12 pound package

    Discounted postage from Endicia quotes: $16.74 for the package weighing 1.12 pounds

    And Ajeh will know much more than I
    Last edited by RixStix; 12 Feb 2013 at 01:25 AM.
    Rick
    ChainWeavers (dot) com

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: new USPS plug in is charging a higher shipping rate than the actual rate

    What is your Ship To?

    What is your Ship From?

    What are the settings in Configuration ... Shipping/Packaging ...

    What rates are you getting in your shop?

    What rates are you getting on USPS.com?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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