SSL connection Errors

[Rex_]

When I go to login to my admin i get Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error As well as I get it when I

procede to check out. It seems to I currently am running Zen Cart 1.5. My URL to my site is www.sportbikespeed.com I've only copied until a certain point so there shouldn't be any P/Ws

This is what I see from the configure.php in the admin

 // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  define('HTTP_SERVER', 'http://www.sportbikespeed.com');
  define('HTTPS_SERVER', 'https://www.sportbikespeed.com');

  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/'); 

and from the just includes/configure.php

* WE RECOMMEND THAT YOU USE SSL PROTECTION FOR YOUR ENTIRE ADMIN:
 * To do that, make sure you use a "https:" URL for BOTH the HTTP_SERVER and HTTPS_SERVER entries:
 */
  define('HTTP_SERVER', 'http://www.sportbikespeed.com');
  define('HTTPS_SERVER', 'https://www.sportbikespeed.com');
  define('HTTP_CATALOG_SERVER', 'http://www.sportbikespeed.com');
  define('HTTPS_CATALOG_SERVER', 'https://www.sportbikespeed.com');

  // secure webserver for admin?  Valid choices are 'true' or 'false' (including quotes).
  define('ENABLE_SSL_ADMIN', 'true');

  // secure webserver for storefront?  Valid choices are 'true' or 'false' (including quotes).
  define('ENABLE_SSL_CATALOG', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  $t1 = parse_url(HTTP_SERVER);$p1 = $t1['path'];$t2 = parse_url(HTTPS_SERVER);$p2 = $t2['path'];

  define('DIR_WS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p1) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) . 

'/');
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_ADMIN', preg_replace('#^' . str_replace('-', '\-', $p2) . '#', '', dirname($_SERVER['SCRIPT_NAME'])) 

. '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
  define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/'); 

Not sure if its a server side error that is with my hosting or if i didn't put information in correctly here

[roekoe]

hello,

I hope that you misspelled your explanation for the configure.php in admin and in the includes folder. I think it should be the other way around, your configure.php in the admin belongs to the /includes folder and the other way around.

[lhungil]

You do not appear to have a working SSL Certificate installed for your website. You will want to talk to your host about purchasing a SSL Certificate for your domain / website .... or ... ask if they provide a "shared SSL" certificate and what the path to your website would be to use the "shared SSL" certificate.

I would highly recommend going with a SSL Certificate specific to your domain. It tends to be simpler to configure and also helps maintain trust for website visitors who may balk when checking out if the domain in the URL changes (as happens in most cases when using a shared SSL setup).

Google Searches for content on zen-cart.com:
SSL Certificate Results, Shared SSL Certificate Results

[schoolboy]

The security protocol is not compatible with the site's certificate.

I see WWW.sportbikespeed.com

Was the cert issued for: WWW.sportbikespeed.com

or just sportbikespeed.com

[lhungil]

I was initially seeing "ssl_error_rx_record_too_long" as the error message... Now the message has gone away... Guessing you / your hosting provider got everything sorted?

Incidentally certificate I am now receiving is valid for both "www.sportbikespeed.com" and "sportbikespeed.com" - so no issues there :)

[Rex_]

Yea i think it used to be shared and I bought a quickSSL premium within the past acouple of days and since then Ive gotten an error at a random point in the day, not very consistent. I bought the cert for www.sportbikespeed.com

I've talked to my hosting provider today and they didn't have any ideas so they sent it to the "guys who have more access" to see if there was an issue. The hosting provider did the installation themselves so it could be a problem with them.

I wanted to run these things by you guys since I'm not a PHP guy and if i either missed something orrrrrrr I didn't enter information correct in the configure.php in both the admin and includes folder. It wants to happen for what ever reason around 3 and then at 4 in the afternoon.

[Rex_]

I'm still getting issues and Im not sure if the configure files i have are currently not set up correctly. I disabled SSL so it forces checkout with PayPal instead. Is there an issue with my configure files or did i not enter enough information into them??

[DrByte]

If your SSL certificate was specifically issued to "www.sportbikespeed.com" then the configure.php file stuff you posted looks to be correct, provided you posted the files backwards (admin vs non-admin).

[gilby]

http://www.sslshopper.com/ssl-checke...tbikespeed.com

[lhungil]

If you keep seeing intermittent SSL issues, I'd probably talk to the hosting provider... Could be the server, switch, router, or proxy on their end which is overloaded... and thus not always responding as expected. Just making a stab in the dark - but might explain why the issue comes and goes...