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  1. #11
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    Default Re: 500 internal server error

    Quote Originally Posted by godt View Post
    PHP Fatal error: Class 'QueryCache' not found
    Missing file. Upload it.
    Quote Originally Posted by godt View Post
    PHP Warning: error_log(/home/.../public_html/dev/cache/page_parse_time.log) [function.error-log]: failed to open stream: No such file or directory in /home/.../public_html/catalog/47868/includes/classes/logger.php on line 60
    /home/.../public_html/catalog/47868/includes/classes/logger.php -- note the path here tells me where your store is actually located.
    But note that the log file your store is set to use points to a path that's quite different: /home/.../public_html/dev/cache/page_parse_time.log
    That's common when moving from one server to another. To fix that, you'll need to login to your Admin and set the page-parse-time-log filename to the correct path and filename in the Admin->Configuration->Logging section. Or, better yet, turn off page-parse-time logging altogether.
    .

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  2. #12
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    Default Re: 500 internal server error

    Quote Originally Posted by DrByte View Post
    Are you trying to upgrade-in-place directly on your live site? or are you using a temporary copy of your site and upgrading that temporary copy FIRST, before touching your live site?
    Sorry, didn't see this: I had set up a new install of 1.5.0 in a subdirectory next to the existing live site, and am upgrading that to 1.5.1. If worse comes to worse, I guess I'll have to do a clean install of 1.5.1 and rebuild the current database.
    Last edited by godt; 19 Feb 2013 at 03:13 AM. Reason: sp

  3. #13
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    Default Re: 500 internal server error

    But what is the missing file? Autoload_func is there.

    Can't log in to admin. Sounds like worse has come to worse.

  4. #14
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    Default Re: 500 internal server error

    Quote Originally Posted by godt View Post
    But what is the missing file? Autoload_func is there.
    Autoload_func is only reporting the problem.

    An error message of "PHP Fatal error: Class 'QueryCache' not found" means your /includes/classes/query_cache.php file is not present or couldn't be loaded. That was added in 1.5.1, so it appears you've missed uploading some files?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #15
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    Default Re: 500 internal server error

    Quote Originally Posted by DrByte View Post
    Autoload_func is only reporting the problem.

    An error message of "PHP Fatal error: Class 'QueryCache' not found" means your /includes/classes/query_cache.php file is not present or couldn't be loaded. That was added in 1.5.1, so it appears you've missed uploading some files?
    And that would be an understatement. A slow read through the debug files pointed to the fact that I had not uploaded any of the new files. But I did a great job of checking and merging all the changed files!

    All of the above is help much appreciated. Certainly by someone who can't see the wood for the trees, or vice versa.

  6. #16
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    Default Re: 500 internal server error

    Quote Originally Posted by godt View Post
    A slow read through the debug files pointed to the fact that I had not uploaded any of the new files. But I did a great job of checking and merging all the changed files!
    Don't laugh: I've done the SAME thing! On more than one occasion

    Remember also to remove any files that don't belong anymore. I think the list of those is really short if only going from 150 to 151.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 
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