"Contact Us" page missing "Submit" button - please help!

[lucky-nz]

That's a real shame... And no, in fact, after I sent them the first 50% of the payment, they promptly disappeared and left a whole bunch of other things we agreed upon unfinished. In addition to having taken over a year to do everything that you see and having raised the "total" price several times during that time.

Is there really no way to make use of the "contact_us" file from the original template? I'm just at a loss for what to do if I can't get that button working...

[kobra]

Is there really no way to make use of the "contact_us" file from the original template

If there is not a custom one in your template then it is being used

[lucky-nz]

If there is not a custom one in your template then it is being used

Is there anything I can change in it to make that button appear? Would it help if I posted the contents of that file or part of them?

Thanks for your help!

[kobra]

They(your developer) have messed something up
I just downloaded the black_pure_free template and the contact us page is as it should be

You can view it HERE

[lucky-nz]

They(your developer) have messed something up
I just downloaded the black_pure_free template and the contact us page is as it should be

You can view it HERE

Wow... That's definitely how it should be. Is there any way to tell which .php file contains the relevant code in the black_pure_free template?

[lucky-nz]

Also, in case this helps, I tried switching the current contact us php file (in the default template directory) for the original, unedited zencart one and this does adds the address and contact info on top but does not affect the button situation...

[kobra]

I can only suggest that you contact your developer with this

[lucky-nz]

I can only suggest that you contact your developer with this

Unfortunately, that's no longer possible. However, I did the next best thing and just created another page with an email link instead of a submission box.

[schoolboy]

A considerable amount of "tinkering" has been done... most of it hidden from view.

It is just not possible for us to determine what has gone wrong... but it suggests that other stuff may also not be "safe" either...

If this important function has been "damaged", then I would also start to think... "what else might not work?"

My advice would be to load another template and "abandon" this one.

Your desire to have "floating lanterns" drifting across the screen (which is very annoying, actually) is surely less important than providing your visitors with a stable shopping environment.

If your intention is to run an efficient and fast webshop that aims to sell stuff quickly and effectively, then abandon these silly trinkets and focus on what matters.