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  1. #1
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    Default Can't Login To Admin

    For some reason and I don't know what reason or why but I am unable to login to my admin. I recently enabled my private SSL to my whole admin and things seem to be working fine. I went back to the admin about 20 minutes later and I was logged out. I tried to log back in and was unable to. I requested my password to be reset and then I got a ""There was a security error when trying to login". I then tried to create a new password but I received the new error ""There was a security error when trying to login. Sorry, your new password was rejected. Passwords must contain both letters and numbers, must be at least 7 characters long, and must not be the same as the last 4 passwords used. Passwords expire every 90 days, after which you will be prompted to choose a new password".

    I was instructed to disable the SSL and requested the password be reset again. Currently I entered the new reset password and created a new password without getting an error message. I am still not able to login as when I input my new password that I created the admin just keeps asking me to login, no error messages.

    Any help is greatly appreciated.

    Thanks
    Mark

  2. #2
    Join Date
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    Default Re: Can't Login To Admin

    Zen-Venom Get Bitten

  3. #3
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    Default Re: Can't Login To Admin

    Quote Originally Posted by kobra View Post
    Sorry I am new to this, do I enter exactly like the box shows below.

    DELETE FROM admin WHERE admin_name = 'Admin';
    INSERT INTO admin (admin_name, admin_email, admin_pass, admin_profile)
    VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

    Thanks

    Mark

  4. #4
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    Default Re: Can't Login To Admin

    Yes, use phpmyadmin and load your database
    Then use the sql command/tab and paste it exactly as described
    Zen-Venom Get Bitten

  5. #5

    Default Re: Can't Login To Admin

    I successfully changed my login info via cpanel but when I try to login, it says that my password is wrong. Please help...

  6. #6
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    Default Re: Can't Login To Admin

    Quote Originally Posted by Doodlebuckets
    I successfully changed my login info via cpanel
    One cannot change a ZenCart login via cpanel
    Zen-Venom Get Bitten

  7. #7
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    Default Re: Can't Login To Admin

    Quote Originally Posted by Doodlebuckets View Post
    I successfully changed my login info via cpanel but when I try to login, it says that my password is wrong. Please help...
    If using: https://www.zen-cart.com/content.php...lling-zen-cart
    Then be sure to use the proper capitalization of username and password offered by the section about setting a password that has been "forgotten", which is provided in an earlier post, sorry.

    Quote Originally Posted by kobra View Post
    One cannot change a ZenCart login via cpanel
    Yes you can by following the instructions provided in the above link (after digging deeper into the other link(s), specifically the one about a forgotten password).
    Last edited by mc12345678; 26 May 2015 at 01:32 PM.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...
    Upgraded to Zen Cart V1.5.3 from V1.5.1 from V1.5.0 from V1.3.9h

  8. #8
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    Default Re: Can't Login To Admin

    Quote Originally Posted by mc12345678
    Yes you can by following the instructions
    That is not strictly cpanel but more to the point phpmyadmin which was not referenced in post
    Zen-Venom Get Bitten

 

 

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